Forum

Negative Feedback Removal Effect on DSR
 

I have searched this forum multiple times in the past and present for this answer, but have been unavailable to come up with a for sure answer.

Under the assumption that a negative feedback counts as a 1 or 2 star DING on your DSR score, does this ding also fall off when a buyer agrees to revise the feedback to neutral or positive?

Now, when a buyer revises from negative to positive, do they have the option to rate based on 5 stars?

I just lost TRS and am 2 low DSR counts above the 0.5% max. I can get 2+ negative feedbacks removed from my buyers...just curious if it will also drop off my DSR count for next evaluation so that I can regain TRS quicker. If it doesn't, I wouldn't want to invest as much money refunding folks.

Thanks for any help!

If the people who agree to remove bad feedback also left low DSRs then yes the DSRs dissapear with the bad feedback.

you should be good to go once your next eval hits.