I have been having the same issue with my Zebra LP 2844. I use Win 7 and had ZERO problems with using it on Firefox before the java virus problem began early in Jan 2013. I was attempting to print my first label inside PayPal when I got that screen that says something to the effect of: Your Java is vulnerable bla bla bla... click here to enable this plugin. I clicked and got the usual garbage screen asking me if the applet can use the printer, I click yes and it comes right back. I click yes again and it goes away and the label appears. I click print and nothing happens.
To make a very long story much shorter. I finally got it to work on Chrome AFTER completely uninstalling ALL java, rebooting my PC and re-installing all java. It began to work, but only in Chrome and only on my laser printer. Then Java comes out with a new update a few days later and after removing, and re-installing it all, it finally begins to work again in Firefox.
Then, Sun pops out a new update and it begins all over again. This has happened 3 times so far. To say its annoying is a vast understatement. I really don't have an hour to blow trying to get a label to print.
The final blow was my call to PayPal tonight to the tech support guy. I spoke to him, explained the issue I was having and he dumped it back on me saying it must be my issue with Java on my PC and It wasn't PayPal or the PitneyBowes software PayPal uses to print postage.
My initial question to him was "am I the only one this is happening to"? and secondly was there a workaround so I wouldn't have to go thru this. He never answered the first one, refused to even put a ticket in to find out if there was an issue with the Java they use and the printer I use. I have never been so ticked off at PayPal as I was with this guy. My point was simply - I'm caught in the middle and is there an alternative to using Java to print a label. If I get a survey I will crucify this guy in it.
The issue is clearly between Sun's Java and they way it is operating inside PayPal's labeling system. I don't have to be a techy to figure out that it takes TWO java updates, one to screw it up and the next one to fix it with those of us using this printer. By the way, the printer and PC have been working perfectly until the java issue popped up last month.
Thanks for listening, just venting I guess. As to the original poster, I am in the same boat as you and I doubt we are the only ones.
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