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what you do when buyer dont pay
 

how long you give a buyer to pay
do you report them as not paying or just cancel
I have about 7 buyer for about a week going 2 that have not pay I send about 2 invoice no reply I don't want the to give me a negative feedback for harassment but would like to get pay or relist

for me, depends on the cost of the item.

Something small, I just relist and block that person. Not worth the hassle.
Something large with high FVF and I open a case.

In all my listings I let them know payment is required within 48 hours.

Make it clear and not a fine print.

If you open a case, and they never paid. The buyer can not leave deedback.
And if they did, it gets removed.

This usually applies to people who habe low feedback, people with more purchases
I gice them the benefit of the doubt and send them message.

Same here.

If they dont want it after a message then I just relist and move on.
Dont have time to mess with them.

Higher price items I usually file NPB and if they have a decent account it scares them into paying.

I would tell them you have more than patient and accommodating. Give them a hard deadline. Then relist and open an unpaid item case.

I open cases on ALL NPB's and I add them to my master block list.

Re: what you do when buyer dont pay
 

Always open an unpaid item case. If buyers get annoyed at you tell them the system did it automatically.

One of the downsides to auction style listings.

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I enable the unpaid assistant on all my accounts. It automatically opens a case after 4 days. I don't have the time or the patience to mess with deadbeat buyers.

i always open cases.

i can't take the risk of relisting them some person paying while my freshly relisted auction has a bid on it... that would be my luck every time. :doh:

i've put buyer requirements on all my auctions about unpaid cases........ doesn't really help.

what is it with ebay and people that don't pay?? do they just hang out and get their shopping fix and run away??

LOL

I have not heard the word deadbeat buyer in a long time.

So if someone buys and item and says sorry I can't pay until x date like 7 days later. Do you tell them to F off? Just curious. I normally try to be accommodating. This question isn't about people who just purchase or win and don't pay. It is the a-hole who keeps saying they are going to pay. I agree I would love to file the NPB but with eBay they buyer can report you and hurt you for anything. That is why I try to be accommodating but say I have a hard deadline of this!


I apologize, my update I read it wrong. No contact for sure NPB as soon as possible. But if you have any insights on the person that claims they will pay later on but doesn't please share.

if they dont pay just open a case and fees refunded and relist

or offer a second chance to next buyer but still open a case

Once I bought something on EB, I was gonna pay with some expected money, money that I couldn't take on time, so I had to tell the seller the truth, that I just couldn't afford it for these reasons, I was scared to tell the truth, but the seller just relisted the item and tell me "No Prob".

Sometimes it works, depending on the seller, feedback, etc. Just don't make it an habit.

I use to pay right away after I click the BIN button.

THere is no reason to give buyers anymore leeway than they already have the overwhelming advantage over you.

They don't pay within the amount of minimum days you can open a non payment case, I open right away to cover myself.

Unless they contact me first and I think they are not giving me excuses.

if you are worried about buyers not paying, use buy it now and check the box to require immediate payment. now when you get a sale, you know nothing has to be done but ship it, no worries about waiting for payment and having your item unlisted for a week or so

NPB fixes it for the majority of buyers who care.

If they dont care then you cannot pry money out of them.

Re list and move on.

Depending on the time of year, I get 5-10% unpaid items on auctons. A lot of times I can tell by the winning bidder's feedback and if the item sold over-value. If that's the case I will immediately send second chance offers and message the buyer indicating that his lack of feedback has me nervous and until I get payment I am offering the product for sale to the other bidders. It's rare instances, but if the buyer has zero feedback and item sold high, then I absolutely will do that.

I thought I heard they are getting rid of the require immediate payment for bin. Am I wrong?

Doesn't make much sense, Sellers would be getting screwed more than usual if that happened, I only sell BIN + Immediate Payment Required.

As I go through my accounts. I pick a day and file NPB's if any. Next time I go into it I close any pending. Good buyers will pay.

Absolutely, good buyers will pay.

Find that source please.

Potentially lethal for sellers if so.

:mad:

just re-list the item, not worth it to try to convince the buyers to pay, takes up your time and they will be more aggrevated and therefore more inclined to leave neg feedback

If the buyer does not keep me aware of the reason for delay in payment, I open NPB in 5-7 days automatically - if the NPB goes through, I add the buyer to blocked bidder's list and move on in life

I think I was mistaken and confused that with the new changes about best offer items still being available for purchase until payment is received.

Not a worry.

One less workaround to try to deal with....

phew, good news then

:thumb:

yeppppppppp, nothing seems to help though, 5 10% every single week like clockwork, try blocking, try adding buyer requirements, .... seems to be a never ending line of non-paying buyers ready to BID BID BID.

the fact that eb4y has an automated tool for opening cases on people that don't pay for you should speak for itself. :doh:

people with feedback...people with no feedback.... it follows no pattern.

Fix: Buy it Now + Immediate Payment....BOOO-YAAAH!

im 100% auction.

BE NICE, I am always the nicest person in the world on ebay I work too hard to create my accounts and build them up to let some dummy who is non payer, uses wrong address all that ope an opportunity to ruin one of my accounts. look you can cancel transaction first if buyer does not respond than non payment to avoid fees but if you jump the gun and open a case against buyer and they pay now they can leave feedback any feedback they want. yes it is not your fault someone does not pay but why risk the accounts? My accounts are more valuable than a 2 dollar credit from ebay for fees. BE NICE even though sometimes other ebayers are idiots!

Sadly, no real protective measures there - unless you spread auctions around different accounts, different listings