Helpful hint on ebay marketing calls - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 04-28-2013
Banned
 
Join Date: Apr 2009
Posts: 8,611
Thanks: 1,580
Thanked 2,025 Times in 1,355 Posts
Activity: 0%
Longevity: 82%
iTrader: (47)
Default Helpful hint on ebay marketing calls

I am being asked by a few how to stop the constant hammering of ebay marketing calls.

Some already know how to fix this.

For those of you who get these and do not know how to stop the marketing calls.


Account
Communication Preferences
Promotions and Surveys

Click off Phone updates and promotions

I also click off most of the others like mail catalogs etc.
Reply With Quote
The Following 11 Users Say Thank You to Sandy D For This Useful Post:
BigCJ (05-16-2013), BiN4RY (05-16-2013), bjammin (06-14-2013), Duster (05-01-2013), GreenBean (04-29-2013), GreenGhost (05-16-2013), jeffweico (05-17-2013), madmuppet303 (05-16-2013), rsot (04-29-2013), Stonecold (07-20-2013), Tima (06-04-2013)
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-16-2013
Senior Member
 
Join Date: Oct 2010
Posts: 171
Thanks: 439
Thanked 18 Times in 15 Posts
Activity: 0%
Longevity: 70%
iTrader: (2)
Default

Good info - I'm going to start doing this!!
Reply With Quote
  #3  
Old 05-16-2013
Banned
Threadstarter  
 
Join Date: Apr 2009
Posts: 8,611
Thanks: 1,580
Thanked 2,025 Times in 1,355 Posts
Activity: 0%
Longevity: 82%
iTrader: (47)
Default

Quote:
Originally Posted by madmuppet303 View Post
Good info - I'm going to start doing this!!
Everyone should do this to each account.

The BS marketing calls are just an excuse to see if your phone is working.
Reply With Quote
The Following User Says Thank You to Sandy D For This Useful Post:
Tima (06-04-2013)
  #4  
Old 05-17-2013
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,220
Thanks: 895
Thanked 4,058 Times in 2,168 Posts
Activity: 0%
Longevity: 75%
iTrader: (12)
Default

I take another view of this. I have a working phone number on all of my accounts. They all lead and forward into a cell phone. I set up the caller-id on my numbers to transmit MY number, not the caller's number. Each of my numbers in my cell phone are marked with the stealth account identity. That way I know who I am supposed to be on a particular call.

I think that taking the 10 minutes to talk to them builds trust since they are reaching a live person and the phone number is good.

When I don't want to talk, I tell them that I am in my car driving. They will immediately thank you and hang up when you tell them that.

I cannot prove this works to my advantage, but most of my accounts last for a long time - years in fact. So, I must be doing something right.
Reply With Quote
  #5  
Old 05-17-2013
Banned
Threadstarter  
 
Join Date: Apr 2009
Posts: 8,611
Thanks: 1,580
Thanked 2,025 Times in 1,355 Posts
Activity: 0%
Longevity: 82%
iTrader: (47)
Default

This was intended mainly for newbies who are do not have the years of experience that you have and are comfy with talking to them.

A newbie might be asked a question and have no answer or give the wrong one and down the account goes.

If you are comfy with talking to them your idea will be fine but the majority are not as calm and collected as you would be.

I was sent a pm asking what to do with a limited account as they got a call. answered it and within minutes was asked for invoices of products etc.

And this was suppose to be a marketing "We are here to help you sell more" call.
Ebay does not call you to help you in most cases. They are just lurking for someone new or dont know how to answer their questions etc.
Reply With Quote
The Following User Says Thank You to Sandy D For This Useful Post:
Tima (06-04-2013)
  #6  
Old 05-17-2013
newjerseymax's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 2,848
Thanks: 1,090
Thanked 678 Times in 491 Posts
Activity: 6%
Longevity: 74%
iTrader: (6)
Default

I do this for all accounts. Rarely get calls if any. I have accounts over 3 years without any calls. Im with Sandy. Id rather have no calls then build somekind of relationship I dont want anyways.
__________________
"Mark 11.24 Whatsoever ye desire, believe that ye have it, and it is yours"
Reply With Quote
  #7  
Old 05-18-2013
hapajenn1's Avatar
Junior Member
 
Join Date: Jan 2011
Posts: 280
Thanks: 152
Thanked 15 Times in 12 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default

If Eb calls your registered tel # and its disconnected, then what happens? Does this trigger a suspension?
Reply With Quote
  #8  
Old 05-18-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 41,969
Thanks: 5,467
Thanked 8,998 Times in 7,022 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default

@hapajenn1
Yes, sometimes it can be happen.

It is usually suggested here to have a phone number active.

Was yours disconnected?
Reply With Quote
  #9  
Old 05-18-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,240
Thanks: 4,616
Thanked 7,104 Times in 6,471 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

Quote:
Originally Posted by hapajenn1 View Post
If Eb calls your registered tel # and its disconnected, then what happens? Does this trigger a suspension?
It has been known to happen - nothing is 100% but best to have an active number.
Reply With Quote
  #10  
Old 05-18-2013
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,220
Thanks: 895
Thanked 4,058 Times in 2,168 Posts
Activity: 0%
Longevity: 75%
iTrader: (12)
Default

As an FYI, I was NOT trying to discredit Sandy D's method. I was only trying to add to the discussion letting others know what has worked for me personally. Different methods will work for different people. It all depends of your personality and experience.

I'm very good on the phone, I can usually win people over very quickly. That is why it works for me.
Reply With Quote
The Following User Says Thank You to jeffweico For This Useful Post:
Sandy D (05-20-2013)
  #11  
Old 05-18-2013
Executive [VIP]
 
Join Date: Dec 2010
Posts: 3,391
Thanks: 238
Thanked 770 Times in 567 Posts
Activity: 13%
Longevity: 69%
iTrader: (0)
Default

i usually tell them, the person is taking a shower, to call later on, they never call back.
Reply With Quote
  #12  
Old 05-20-2013
Banned
Threadstarter  
 
Join Date: Apr 2009
Posts: 8,611
Thanks: 1,580
Thanked 2,025 Times in 1,355 Posts
Activity: 0%
Longevity: 82%
iTrader: (47)
Default

Quote:
Originally Posted by jeffweico View Post
As an FYI, I was NOT trying to discredit Sandy D's method. I was only trying to add to the discussion letting others know what has worked for me personally. Different methods will work for different people. It all depends of your personality and experience.

I'm very good on the phone, I can usually win people over very quickly. That is why it works for me.
Can I forward all calls to your phone please?

I think you just got hired Jeff.

It is a skill to be able to handle these people and their questions. Knowing they are lying and working on getting info from you and have no interest in helping you in most cases.

Awesome skill to have!
Reply With Quote
  #13  
Old 06-03-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,240
Thanks: 4,616
Thanked 7,104 Times in 6,471 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

Quote:
Originally Posted by yotano211 View Post
i usually tell them, the person is taking a shower, to call later on, they never call back.
Driving excuse also shuts them up - to avoid endangering health
Reply With Quote
  #14  
Old 06-06-2013
Banned
Threadstarter  
 
Join Date: Apr 2009
Posts: 8,611
Thanks: 1,580
Thanked 2,025 Times in 1,355 Posts
Activity: 0%
Longevity: 82%
iTrader: (47)
Default

Quote:
Originally Posted by rsot View Post
Driving excuse also shuts them up - to avoid endangering health
No reason to even get a call from them unless it is a marketing call and you can eliminate those calls by using the above.

If you are doing everything right from shipping, communications etc you wont need a call from pp or eb.
Reply With Quote
The Following User Says Thank You to Sandy D For This Useful Post:
Stonecold (07-25-2013)
  #15  
Old 06-14-2013
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 2,153
Thanks: 393
Thanked 708 Times in 443 Posts
Activity: 17%
Longevity: 50%
iTrader: (75)
Default

Quote:
Originally Posted by jeffweico View Post
I take another view of this. I have a working phone number on all of my accounts. They all lead and forward into a cell phone. I set up the caller-id on my numbers to transmit MY number, not the caller's number. Each of my numbers in my cell phone are marked with the stealth account identity. That way I know who I am supposed to be on a particular call.

I think that taking the 10 minutes to talk to them builds trust since they are reaching a live person and the phone number is good.

When I don't want to talk, I tell them that I am in my car driving. They will immediately thank you and hang up when you tell them that.

I cannot prove this works to my advantage, but most of my accounts last for a long time - years in fact. So, I must be doing something right.
Ever seen the show "United States of Tara" (HBO or SHO, idk which) Sorry, just had a thought that was funny. What if they called all your stealth accounts back to back and you had to do your best to create 20ish diff people real quick. Talk about paranoia. Lol
Reply With Quote
  #16  
Old 06-14-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 41,969
Thanks: 5,467
Thanked 8,998 Times in 7,022 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default

Quote:
Originally Posted by bjammin View Post
Ever seen the show "United States of Tara" (HBO or SHO, idk which) Sorry, just had a thought that was funny. What if they called all your stealth accounts back to back and you had to do your best to create 20ish diff people real quick. Talk about paranoia. Lol
Tell you what happens.

You freak ( almost).

Was speaking to cursed paypal yesterday. Will not tell you how many times I have spoken to them this week.

I had my details with me. I looked at them and went WTF is this. What's wrong with this account. Forgot the reason.

Hung up quickly.

Ages ago with USA calls, I had the same staff person answer the phone.
Too nerve-racking to do too often.

Reply With Quote
  #17  
Old 06-17-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,240
Thanks: 4,616
Thanked 7,104 Times in 6,471 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

Ah ha they caught you on a mind-numb moment...yeah it happens
Reply With Quote
  #18  
Old 07-02-2013
Junior Member
 
Join Date: Nov 2012
Posts: 90
Thanks: 8
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default

These calls must be for USA acc's?

In all of 8 years I never had a single call or letter on my UK acc's
Reply With Quote
  #19  
Old 07-03-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,240
Thanks: 4,616
Thanked 7,104 Times in 6,471 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

Quote:
Originally Posted by rio382 View Post
These calls must be for USA acc's?

In all of 8 years I never had a single call or letter on my UK acc's
You have been nice and low-key on the phone call radar then
Reply With Quote
  #20  
Old 07-09-2013
Banned
Threadstarter  
 
Join Date: Apr 2009
Posts: 8,611
Thanks: 1,580
Thanked 2,025 Times in 1,355 Posts
Activity: 0%
Longevity: 82%
iTrader: (47)
Default

I very seldom ever get calls either and run 100s of accounts but clicking this off will keep the pesky marketing dept off your phone.
Reply With Quote
  #21  
Old 07-17-2013
arwoodco's Avatar
Junior Member
 
Join Date: Jul 2008
Posts: 84
Thanks: 9
Thanked 17 Times in 13 Posts
Activity: 0%
Longevity: 88%
iTrader: (1)
Default

Dude, they are scum for even calling, considering how many people hate telemarketers, it shows how little they care about their sellers.

Just more proof that sellers are considered to be just above pond scum in their eyes.



Quote:
Originally Posted by rsot View Post
Driving excuse also shuts them up - to avoid endangering health
Reply With Quote
  #22  
Old 07-22-2013
Junior Member
 
Join Date: Mar 2008
Posts: 133
Thanks: 3
Thanked 18 Times in 5 Posts
Activity: 0%
Longevity: 91%
iTrader: (3)
Default

i was always afraid if i had the marketing calls checked that they would call that one time my number on the stealth account is gone or not forwarded...then they put something in the computer "unreachable" thus limiting my account because i needed updated information.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
When eBay Calls, What # can they see? lasvegas eBay Discussion! 5 04-17-2012 07:46 AM
Mobile Affiliate marketing & other affiliate marketing Etycoon Sales & Marketing 1 11-08-2011 04:36 PM
Need to know about eBay Calls boosters Subscriber Discussions 0 02-09-2011 03:26 AM
FYI: Ebay do calls guangxipku eBay Suspensions 12 11-19-2007 09:20 PM


Aspkin Group

All times are GMT -5. The time now is 12:42 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts