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-   -   increase in non paying bidder? (https://www.aspkin.com/forums/ebay-discussion/64981-increase-non-paying-bidder.html)

amysol 09-19-2013 07:17 PM

increase in non paying bidder?
 
Is ebay just totally letting buyers get away with not paying now? I have had a lot of non paying bidders lately. I'd say about 15% of sales bid with a 0 feedback and then don't pay??

you?

needhelpplease 09-19-2013 07:31 PM

Re: increase in non paying bidder?
 
I would recommend placing limitations on your listings......you can't block people out right with zero feedback, but you have many options.

I haven't had many non paying bidders and have always been lucky with that sort of thing thankfully.

Pay attention and see if you have any competition sellers out there.....some have been known to do that sort of thing.

Hang in there.....second chance offers are an option or selecting the relist option to get any listing fees back if your item sells the second time around.

You will get your fees back once you open a dispute and it closes. Good Luck

GreenBean 09-19-2013 07:40 PM

Re: increase in non paying bidder?
 
Used to happen.

You can try setting your bidding requirements.

BIN with immediate paypal needed is one sure way.

set your listing to issue a non payment strike after say 4 days ( or whatever time you think reasonable).

Be careful of second chance offers, they can upset your selling limits.

:mod:

jscathey11 09-19-2013 09:44 PM

Re: increase in non paying bidder?
 
Had 9 non payers last week....Set my restrictions up and have had zero this week

golden_monkey 09-19-2013 09:49 PM

Re: increase in non paying bidder?
 
i have lots of buyer requirements..........i think...maybe almost useless.

im all auction so i can't force a PAY NOW option.


I've just factored into my biz 15% unpaid......cause that is what it is when im having a good month.

It used to piss me off... now I don't even blink, open case, close case, relist item. you'll get numb to this soon enough :brushteeth:

Sandy D 09-19-2013 10:22 PM

Re: increase in non paying bidder?
 
Filing NPB used to scare buyers into paying but not much anymore.

GreenBean 09-19-2013 10:40 PM

Re: increase in non paying bidder?
 
Sellers have memories.

Long ones.

Like elephants.

Buyers should remember that.

:mad:

rsot 09-20-2013 01:56 PM

Re: increase in non paying bidder?
 
@amysol, if you have a lot of 0 feedback non-paying bidders....I would also begin to wonder whether you have sellers trying to knock you out. Do you have a lot of competition? Highly popular item? Things worth considering...just saying that this kind of buyers do exist

vogeltron 09-21-2013 03:30 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by Sandy D (Post 487484)
Filing NPB used to scare buyers into paying but not much anymore.

Yea, especially when you could leave Negative Feedback for a buyer and if you went through the NPB process they couldn't leave any for you. Like it still should be today. Even if all you can leave is NPB or Non Paying Bidder txt. I try to screen buyers sometimes, I have to look at their feedback left for others to try to decide if I want to deal with them or not.

rsot 09-22-2013 09:08 AM

Re: increase in non paying bidder?
 
I like to monitor the ending of highend auctions of mine to make sure I can block and cancel some weird activity

GreenBean 09-22-2013 11:21 AM

Re: increase in non paying bidder?
 
That would be a given on anything high-end.

Control the sale first and last.
:mod:

joesshooze 09-24-2013 05:23 AM

Re: increase in non paying bidder?
 
Vogeltron, Buyers rule on EB. I don't see a way to leave negative FB for a buyer. The choices are, neutral or report buyer. Reporting a buyer could backfire big time I think. To my understanding using the neutral button and then leaving neg. FB is a policy violation and EB will remove if buyer reports it.

rsot 09-24-2013 05:43 AM

Re: increase in non paying bidder?
 
Neutral feedback is still looked at as negative :mad2:

GreenBean 09-24-2013 06:06 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by joesshooze (Post 488675)
Vogeltron, Buyers rule on EB. I don't see a way to leave negative FB for a buyer. The choices are, neutral or report buyer. Reporting a buyer could backfire big time I think. To my understanding using the neutral button and then leaving neg. FB is a policy violation and EB will remove if buyer reports it.

Carefully picked words can convey a seller's message.

I do agree about the report button. If the buyer has proven they need to be reported, I use it.

This is after I have taken action to try to resolve an issue.

Time consuming and annoying too.

:mod:

joesshooze 09-24-2013 01:04 PM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by rsot (Post 488681)
Neutral feedback is still looked at as negative :mad2:

Ok cool I didn't know that. Thank you very much for the enlightenment. I have never tried as I still would not leave negative feedback except if the buyer won and never paid. Almost anything else is again, that could backfire. Just as well just let it go and move on.

vogeltron 09-25-2013 03:55 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by joesshooze (Post 488675)
Vogeltron, Buyers rule on EB. I don't see a way to leave negative FB for a buyer. The choices are, neutral or report buyer. Reporting a buyer could backfire big time I think. To my understanding using the neutral button and then leaving neg. FB is a policy violation and EB will remove if buyer reports it.

Obviously I am talking about the good old days. Once upon a time it wasn't so slanted toward the buyers. I have said it before even as much as I disliked Meg Whitman when she was CEO for Various reasons John Donahue has been 10x worse. I guess be careful what you wish for.

Once upon a time there was a balance of power on some aspects between buyers and sellers. I agree with you now as I am sure everyone does. It is basically 100% slanted in the buyers favor.

However, I do think it is stupid. That if you go through a Non-Paying buyer case and they don't respond. Even if you can only choose a message for "neutral" feedback that says "Non-Paying Bidder" or "NPB" that is ridiculous. Buyers can run all over and they basically have a clean record as far as any of us can see.

rsot 09-25-2013 04:46 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by joesshooze (Post 488846)
Ok cool I didn't know that. Thank you very much for the enlightenment. I have never tried as I still would not leave negative feedback except if the buyer won and never paid. Almost anything else is again, that could backfire. Just as well just let it go and move on.

I dont see what you are indicating - leaving feedback for buyer as seller?

joesshooze 09-25-2013 09:24 AM

Re: increase in non paying bidder?
 
You are correct Vogeltron and NPB is the only time I leave neutral FB. That's the only time the seller can look like a winner.

vogeltron 09-26-2013 05:04 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by joesshooze (Post 489158)
You are correct Vogeltron and NPB is the only time I leave neutral FB. That's the only time the seller can look like a winner.

I have no idea what you are talking about. Maybe you are talking about feedback comments I don't know. But a while back you could actually leave buyers a negative or neutral rating. Not anymore. Even if you want to leave "bad feedback" you still have to leave the buyer a positive rating.

rsot 09-26-2013 12:04 PM

Re: increase in non paying bidder?
 
That seller feedback option was WAYYYY back - been so long. Only thing you can do as a seller that is REMOTELY close to negative feedback is "Report a Buyer".

Sandy D 09-26-2013 08:00 PM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by joesshooze (Post 489158)
You are correct Vogeltron and NPB is the only time I leave neutral FB. That's the only time the seller can look like a winner.

Ebay has made it to where the buyer is 99% the winner since you can no longer leave anything but a positive.

Even then your comments cannot be negative towards the buyer even if you leave the positive. They will remove it.

slapped 09-26-2013 10:22 PM

Re: increase in non paying bidder?
 
I clearly understand that Non paying bidders are a Pain in the a$$, I HATE them,,,But as far as Im Concerned the Scammers are the ones that are making me 'rethink" selling on Ebay,,there seems to be a WHOLE lot more of them, Scumb@g$, who takes advantage of the INEPT Postal Service when a Package that actually gets delivered shown NOTHING for Tracking because the package NEVER got scanned allowing buyers to claim and WIN an Item not received case,,Hell I have even LOST MANY Item not received cases where the tracking info says DELIVERED,,,and ebay seems to Know this and they do VERY little about it,,In my opinion I think that this if a FAR WORSE problem than NoN Paying Bidder,,,Just my thoughts

vogeltron 09-27-2013 06:57 AM

Re: increase in non paying bidder?
 
Very true I had an eBayer open a case for and item not received. When it as like a day or so late in transit. I told them hold on I will make it right if it doesn't show up etc. Was like lost in transit for 3 days they escalated it to a claim in less than 6 hours eBay awarded them the money back. The item arrived the next day. I got F'd over. Luckily at the time I know someone who knew somebody at eBay they helped me out and got them suspended as this was apparently not the first time they pulled this. I still lost the money and the item but at-least I felt better about it. But buyers can be crazy I agree.

I mean if I get taken I lose $20-50 max. Which can really suck. I get pissed off if someone costs me $5. But people who sell items and try to f' them over for hundreds if not thousands of dollars. I really feel for them.

amysol 09-28-2013 11:03 AM

Re: increase in non paying bidder?
 
It doesn't help that now when a buyer attempts to try and CONTACT you about a package not yet received, to probably just let you know, ask the seller for help etc...ebay reroutes them from sending you a message to opening a case. SO if I as a buyer click to contact seller about item not arrive, it takes me to page where I am pushed through the process of opening case...instead of sending message. That makes more issues, and ebay does it on purpose...geez.

Priority class mail offers $50 in insurance, so if your cost on item is $50 or less, and you mail priority, at least you can take that route to get your money back in case where buyer claims not received.

As to the feedback, how can you leave neutral on buyer? I maybe over looked that. However, all my non paying bidder case, I can not leave feedback. Ebay doesn't allow me to leave feedback for a buyer who didn't pay and case closed in my favor.

So please explain how you can leave neutral for buyer?

Does reporting buyer get us in trouble with ebay as far as not keeping our account under radar?

joesshooze 09-28-2013 01:21 PM

Re: increase in non paying bidder?
 
Yes Amysol I am having a case opened every morning just to ask a question. It's way out of control. As far as non paying I am not sure about this global shipping program. I have a buyer that bought an item yesterday and won't pay until he has found a suitable address from a friend as he doesn't want to pay import fees where he lives. I don't understand and I don't care 24 hrs or whenever I can open a case for non payment and it's happening. He is already upset because I asked him when he was going to pay. I really should try to cancel because I see a huge rectum on the horizon coming my way. It only takes one to cost us an account.

I am so exasperated by all this that I have actually slowed down a bit. I cannot take all the stress from having cases opened every morning when I awake. I used to check my phone sometimes in the middle of the night because I go to sleep early and I STOPPED. I got so upset I could not go back to sleep. I know that was my dumb fault, just saying.

To answer your last question. It sure won't help and if the buyer has not left FB yet I don't even want to venture as to what might happen. I see no benefit to doing anything but only opening non payment cases and never leaving anything but + FB.

amysol 09-28-2013 01:46 PM

Re: increase in non paying bidder?
 
I just had a great idea....this whole buyer seller feedback things has been a issue for 10+ years. Ebay thought they solved the "retaliation fb" bymaking it so buyers can't get neg. BUT, SOME buyers, DO deserve it.

What about (and I know this will never get to ebay but lets pretend) being able to leave a buyer feedback but it not count towards their percentage. SO at least a seller can see the comment and see how many, but the buyer for all intents and purposes isn't harmed but the fb? This seems like a great solution.

JamesNorth101 09-28-2013 01:49 PM

Re: increase in non paying bidder?
 
Some sellers do do this by leaving a positive comment that is actually negative. This sometimes get removed by eBay, but not all the time.

I find the best way to see if a seller deserved the neg they done (and thus if I want to buy from them) is to have a look at the feedback left for others of the buyer who left said seller the neg.

Sometimes you will see a real patten of just being a fussy trouble maker.

joesshooze 09-28-2013 01:56 PM

Re: increase in non paying bidder?
 
Yes amysol why couldn't they implement some type of plan against peeps that continually open cases. Say after 2 or 3 they have to be scrutinized or something better than this mess. They are making me very weary.

newjerseymax 09-28-2013 01:58 PM

Re: increase in non paying bidder?
 
I had a scammer claim that 3 purchases totaling over $1000 was "unauthorized". Luckily I sent it with signature on all three. He signed for them with his name at the home address. I won my case within couple hours. Now I get signature on items over $100. They just seem to get lost a lot less and seems to work better then the whole insurance process.

rsot 09-28-2013 03:08 PM

Re: increase in non paying bidder?
 
Signature and tracking are important - what a terrible scammer...and he signed for them, ha dunce

Mr. Invisible 09-29-2013 06:06 AM

Re: increase in non paying bidder?
 
on the topic....

with auctions it just comes with the territory. But, you can reduce it quite a bit...

1. block bidders with no paypal
2. block bidders with >2-3 no payments in last 6 months
3. cancel zero feedback bidders, especially if account was created after your listing went live (usually competition :nono:)

Dmshark25 09-29-2013 06:33 AM

Re: increase in non paying bidder?
 
Now once my accounts are aged and no Paypal holds I just list BIN and check off pay immediately, and on newer accounts I run auctions

rsot 09-29-2013 07:22 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by Dmshark25 (Post 490206)
Now once my accounts are aged and no Paypal holds I just list BIN and check off pay immediately, and on newer accounts I run auctions

Checking payment immediately due is one good option to avoid the win-non-paying bidders

GreenBean 09-29-2013 07:27 AM

Re: increase in non paying bidder?
 
Quote:

Originally Posted by Dmshark25 (Post 490206)
Now once my accounts are aged and no Paypal holds I just list BIN and check off pay immediately, and on newer accounts I run auctions

essential to set the payment paramenters including non payment post sale.

:juggle:

vogeltron 10-01-2013 06:53 AM

Re: increase in non paying bidder?
 
Well I seriously had Joe Shmoe with Zero Feedback win and auction today. Supposedly from Atlanta, GA. With the fixed price auctions I don't mind the NPB as much. When it is a regular auction 3-7 days then I also have to file a NPB. Waste nearly 2 weeks of my life. Really gets me angry. Joe Shome? Come on.


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