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Old 11-20-2013
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Default Auctiva return address and shipping service question

I'm sending my first stealth sale item today ~ yeah!

I searched for an answer to my question but couldn't find anything. My questions are ~

1. Do I use my stealth address as the return address through Auctiva shipping or can I use my home address in case the item is returned to me? Can eB see the return address information I input after Auctiva marks the item as shipped and uploads the confirmation number to eB? I do not have access to the address on my stealth account.

2. Do others use Auctiva for their shipping or use another service? I previously used Sellers Sourcebook (SSB) for listing and Stamps.com for postage on my real account before getting the dreaded MC999 on that account so Auctiva is new to me.

Thanks!
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Old 11-20-2013
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Default Re: Auctiva return address and shipping service question

I contacted Auctiva regarding my question and their response was (for everyone's reference) ~

"When you purchase a label through us and use the option to mark the item as shipped on eBay, we only tell eBay to mark it shipped and give them a tracking number. We would not give them any further details about the label."

I hope this also helps others.
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