| yankee | 01-22-2014 07:11 AM |
Re: Need suggest for during vacation.
Quote:
Originally Posted by zhouxiao92
(Post 521813)
I understand I will handle one of my main account only. My main account have 100% positive feedback..and I am selling 500 items a month on this account. I need to take care all returns and questions from buyer. So I want to know if there have any ways to reply email without risk? Do I have to using VPN to sign in when in another country? Thanks
| From my experience traveling several months of the year, it is no big deal to log into your ONE account from any location. Not answering questions, handling returns quickly and replying to disputes instantly really annoys ebays SSR department and your account can be limited even as a top rated seller. I lost my personal account selling several thousand items a month because I stopped listing and put my vaction settings on when a family emergency came up. DRS scores were excellent and top rated seller. Ebay did not like the unique activity and froze the account for 30 days and at 31 days indefinitely susspended the account. They will only reinstate that account if I supply layoff notices AND police/Hospital records of the exact family emergency. Basically the unique activity of a large account caused caused ebays secret back room people to deem my personal account as high risk. I was paying 20-30k a month in ebay fees on that account. Insanity at best.
My point is no matter what respond to to those messages, cases, returns, etc.. at all costs in todays ebay world. | 
