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eBay Suspension & PayPal Limited Guide
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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)
-   eBay Discussion! (https://www.aspkin.com/forums/ebay-discussion/)
-   -   Angry buyer question (https://www.aspkin.com/forums/ebay-discussion/69714-angry-buyer-question.html)

Mr2005 02-03-2014 02:00 PM
Re: Angry buyer question
 
Quote:
Originally Posted by pokerpro (Post 525458)
DSR's are more important than actual feedback....NEXT TIME, offer full refund as long as he agrees to cancel the transaction, so you can get your fees back. As soon as he clicks the cancel button, he is froze out from leaving you any feedback. Works ever time for me.
Can I cancel if they have opened a case.? They never seem to email, they just open NAD cases.

pokerpro 02-04-2014 08:49 AM
Re: Angry buyer question
 
You have to submit the request to cancel transaction, then ebay sends it to him...he then agrees or declines.

zoneout 02-04-2014 01:42 PM
Re: Angry buyer question
 
They will only agree after they receive their refund.


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