Hi Quasi, thanks for the pearls of wisdom!
Im using the latest firefox [also tried it with IE7]. Cleared the cache/cookies etc using CCLEANER and rebooted the machine.
Below is the email i got from them...
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Subject: RE:RE: GS=C00315 Report a problem with My eBay [#UK ~MC011 ?01 ] (KMM30522460V73733L0KM) Received: 14-Sep-08
From: eBay Customer Support Expires: 14-Oct-08
Hello Marcus,
Thank you for writing to us. I apologise for the previous tailored
response. I am sorry to hear that you are unable to list your DVDs.
I checked your account and can see that you have a draft listing titled
"dvd". Please understand that in order to properly load or use certain
areas of the site, your browser must have the latest JavaScript
installed on your system. Please install the latest version of Java from
the link provided below:
Download Free Java Software - Sun Microsystems
In order to enable JavaScript on Internet Explorer you can follow these
steps:
- Click Tools and click on Internet Options
- Click the Security tab
- Set your Internet zone security level to Medium
- Alternatively, if you are using custom security settings, be sure that
the following settings are enabled:
Java Permissions
Active Scripting
Scripting of Java applets
- Click OK
- Click the Advanced tab
- Look for the Java VM heading and place a checkmark beside:
- Java console enabled
- Java logging enabled
- JIT compiler for virtual machine enabled
Furthermore, if still you're experiencing an error message, please reply
to us with the information we have requested below.
1. What browser (and browser version) are you using (e.g. Internet
Explorer 5.5, etc) ?
1a. If you use IE6, please give the exact Version no, you will find this
by opening a new browser and going to "Help" and "About Internet
Explorer."
2. Which ISP (internet service provider) and which offer from that ISP
(if relevant)?
2a. If you are with Aol, are you registered on the eBay/Aol co-branded
site?
3. What kind of connection (e.g. modem, ISDN, Broadband, etc.)?
4. Which operating system (e.g. Win 98, Mac, etc.)
5. Are you using any firewall or anti-virus software, and if so, which?
6. What is the exact error message which you receive?
7. On which pages do you receive this (e.g. general sign-in, My eBay,
Account status, etc.)
8. Does the feature on the ebay.com site return the same result?
9. What is your user ID?
10. What were you doing step-by-step before you received the error?
I hope this information has been helpful to you. Please let us know if
we can be of further assistance.
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have yet to reply to them..thought id ask you guys 1st