My account received a MC999 Yesterday April 27 and I have no idea what was that about. It is a legit account.
This is the Email content Ebay sent to me
To ensure sellers consistently provide a high level of buyer satisfaction, we monitor the site for listings that are likely to result in eBay Money Back Guarantee cases. When we review these types of listings, we look at criteria such as a listing’s images, the accuracy of the title and description, and other factors that may lead a buyer to be unhappy with their purchase.
Unfortunately, the item mentioned further below met these criteria and has been ended. We took this action to help you avoid a negative buyer experience that could affect your account standing.
While these items are no longer available for buyers to purchase, they can be found in the "Unsold" folder in your My eBay. If your listing was multi-quantity with successful buyers, the item will be in the "Sold" folder instead.
Please review your listings for areas that can be improved. For example, make sure your listings have:
-a clear description
-great photos
-an accurate title
If the issue can't be fixed (item is out of stock, etc.), please don't relist the item.
For more information about best practices for selling, go to:
http://pages.ebay.com/sellerinformat...ces/index.html
Here is the listing we're concerned about
:
We appreciate your understanding and cooperation.
Thanks,
eBay
As you guys can see under "Here is the listing we're concerned about
:" is blank.
The only thing i can think of that might caused this legit account a MC999 alert is I have an another account that sell vero products and got a MC999 on April 26(a day before).They might linked together.
However, my account that sells vero products got MC999 for counterfeit.
This account got a MC999 because reasons show in the email above, and i have no idea how did i get into that and ebay did not gives me the list that involved in violation.
Should I call Ebay and ask what is going on?
Anyone experienced this situation before? Please help.