eBay is warning me that my DSR is below 4.3... - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 10-04-2008
imjustme's Avatar
Executive [VIP]
 
Join Date: Aug 2007
Posts: 2,753
Thanks: 1
Thanked 510 Times in 257 Posts
Activity: 0%
Longevity: 96%
iTrader: (0)
Default eBay is warning me that my DSR is below 4.3...

I got this email from eBay today, telling me that my DSR is below 4.3:

Quote:
Hi,

We've noticed that one of your four detailed seller ratings (DSRs) is
currently lower than 4.3. We'd like to remind you that from November 1,
sellers need to maintain a score of 4.3 or more in all four DSRs to
continue selling on eBay.com.

We are introducing this seller standard as part of efforts to deliver a
more consistent customer experience so buyers are happy to shop more on
eBay – which will mean more sales for sellers.

We'd like to help ensure buyers have good trading experiences with you,
so you get great DSRs and your business continues to grow on eBay. Here
are some things you can do over the next month to improve your DSRs:

1.Check your Seller Dashboard to see which of your DSRs is currently
below 4.3. To see your Seller Dashboard, please copy and paste the link
below to a new web browser:


2.Try our simple tips to improve buyer satisfaction in specific DSR
areas.

- Postage and handling charges

Offer free postage, buyers love the simplicity of an all-in-one price.
Right now, you can save on Final Value Fees too with our exclusive
free postage promotion. More information on this program can be found
on the following help page:


- Postage time

Mail items within 24 hours of receiving payment.
Include a package tracking option, especially for high-value items.

- Communication

Communicate frequently and clearly with buyers, especially with regards
to postage. Buyers are usually eager to know when they'll receive their
item.

- Item as described

Always describe items accurately. Mention defects, if any. Resolve Item
Not as Described complaints quickly. More information on this process
can be found on the following help page:


We are confident that you'll be able to achieve DSRs of 4.3 or more
before November. You can read more about new seller standards and
getting great DSRs from our Web site. More information on this program
can be found on the following help page:


You can also email us back with your questions or concerns and we'll try
our best to help you further.

Regards,
The eBay Team
The funny thing is, my 12 months average is above 4.4 each and my 1 month average has even improved to 4.6 each. So why is eBay sending me alerts?!!! I've gotten this on 2 accounts and both of them are way above 4.5 :D

Last edited by imjustme; 10-04-2008 at 10:35 AM.
Reply With Quote
The complete step-by-step guide to get back to selling today!

Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
EBAY High Shipping Cost Warning - What if I ignore the message? Ballsack Auction Listing 12 06-25-2008 06:42 AM
Warning: Huge eBay Security Flaw imjustme eBay Discussion! 6 03-28-2008 03:06 AM
Warning! eBay and Skype share credit card details. imjustme eBay Suspensions 12 03-23-2008 02:35 AM
Paypal Warning Dutch PayPal Talk 6 12-19-2007 04:20 PM
Playing the warning game avarshav eBay Suspensions 16 02-18-2007 07:22 PM


Aspkin Group

All times are GMT -5. The time now is 06:22 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts