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Old 08-08-2014
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Default Below Standard Defect Rate - Please help

I had reached 4.99% before August 1st but yesterday I received a Defect and fell back to 5.05% Below Standard. Why is this defect counted ending on July 31st for 12 months now in August?

Is it too late for me to improve my Defect so I won't be Below Standard on Aug 20th?

I do need 17 Sales without a defect to reach 5%.

Any suggestions?
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Old 08-08-2014
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Default Re: Below Standard Defect Rate - Please help

Sell low end items with free shipping for fast feedback - few threads about this
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Default Re: Below Standard Defect Rate - Please help

Total sales do not update regularly like defects. I am in the same boat and will not worry until August 20.

Try this [ Defect Rate = defects/(sales in dashboard + Current sales of Aug) ]. If you are less than 5%, smile and gran and drink.
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Default Re: Below Standard Defect Rate - Please help

Quote:
Originally Posted by rsot View Post
Sell low end items with free shipping for fast feedback - few threads about this

Why was this defect counted for July? I was 4.99% after July 31st?
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Default Re: Below Standard Defect Rate - Please help

Quote:
Originally Posted by GoteBay View Post
Total sales do not update regularly like defects. I am in the same boat and will not worry until August 20.

Try this [ Defect Rate = defects/(sales in dashboard + Current sales of Aug) ]. If you are less than 5%, smile and gran and drink.
Why was this defect counted for July? I was 4.99% after July 31st? But yesterday I fell back to 5.05%. I thought the stats were for 12 months on my situation till July 31st?

Do I have a shot at under 5 on August 20th still?
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Default Re: Below Standard Defect Rate - Please help

The review on Aug 20 with count everything closing at July 31 after that date will go towards the next review sept 20
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Default Re: Below Standard Defect Rate - Please help

Why are you making a new thread for this?

It is the same basic topic.

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Old 08-09-2014
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Default Re: Below Standard Defect Rate - Please help

Quote:
Originally Posted by Dmshark25 View Post
The review on Aug 20 with count everything closing at July 31 after that date will go towards the next review sept 20
So why was I 4.99% from July 31st to Aug 7th and now it added a Defect ending July 31st?

Does this mean I am guaranteed Below Standard on Aug 20th Performance for Global? I read that my overall account will be Below Standard even if my USA is Above Standard.

Will this effect my sales for USA? Will I get suspended?
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Default Re: Below Standard Defect Rate - Please help

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Originally Posted by GreenBean View Post
Why are you making a new thread for this?

It is the same basic topic.

No response on the other thread.
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Default Re: Below Standard Defect Rate - Please help

Quote:
Originally Posted by Seller eBay View Post
No response on the other thread.
Then BUMP that thread.
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Default Re: Below Standard Defect Rate - Please help

your account is now over 5% because you got a defect from a sale from july, prehaps someone left you a low dsr?
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Default Re: Below Standard Defect Rate - Please help

Quote:
Originally Posted by Dmshark25 View Post
The review on Aug 20 with count everything closing at July 31 after that date will go towards the next review sept 20
Dmshark seems to have the date periods for you OP
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Default Re: Below Standard Defect Rate - Please help

Hello does any know that if you have a below seller standard prediction for August 20, does this mean an automatic ban when the new standards come in place?
Or will you get a chance to improve?

Thanks
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Default Re: Below Standard Defect Rate - Please help

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Originally Posted by GreenBean View Post
Then BUMP that thread.
I did. Still nothing.
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Default Re: Below Standard Defect Rate - Please help

Quote:
Originally Posted by bigdaz View Post
your account is now over 5% because you got a defect from a sale from july, prehaps someone left you a low dsr?
So, today it is back to 4.99% for global. I see that one defect was taken off. I wonder what is going on here?

Can anyone explain?

93 out of 1,862 ending 12 months for July 31st. It was at 94 for 2 days. Why?
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Default Re: Below Standard Defect Rate - Please help

So, today it is back to 4.99% for global. I see that one defect was taken off. I wonder what is going on here?

Can anyone explain.

93 out of 1,862 ending 12 months for July 31st. It was at 94 for 2 days. Why?
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