Forum

Feedback removed w/o even trying
 

So I log into one of my stealths this morning, only to notice this ugly neutral feedback lingering with the comment "Shipping how much?" like it was questioning what I charge for shipping. The douchebag hadn't even paid for the item. He wanted it shipped to Israel (BTW, I hate shipping to Israel because it always seems like a problem occurs).

So I open an unpaid item case against him and the feedback mysteriously disappears. Nonetheless, both problems were solved!

Re: Feedback removed w/o even trying
 

That's pretty standard, BJ.

If they don't pay, you open the NPB, the feedback will always go away automatically.

And yes, I agree about shipping to those countries, just can't afford the risk.

Re: Feedback removed w/o even trying
 

I wouldn't ship to Israel, the Middle East or Africa. Too many potential issues.

Re: Feedback removed w/o even trying
 

That is new to me. Maybe I have read it and forgot it, idk. But I was happy to see it disappear!

Re: Feedback removed w/o even trying
 

I bet you are.

So whenever a buyer doesn't pay and you close the case without them replying, ANY feedback will be removed automatically and it'll prevent them from leaving any feedback on that transaction.

Same goes to a buyer who is new and is suspended, all his feedbacks will be deleted.

Re: Feedback removed w/o even trying
 

Now in this case, I hadn't closed an Unpaid Item Case. I had just opened it up, then the feedback disappeared. Is that what you meant, or did mine do something different? In you above statement, I am reading it as you have to close the case before feedback gets removed.

Re: Feedback removed w/o even trying
 

THe case being closed is a sure fire thing, especially when it's the buyer who opened the case =)

BUt yes, I have seen also the feedback for auto removed the moment you opened the case. But I'm sure that you still need to close it so that the buyer can't leave you another feedback