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-   -   How can you cancel a deal without refunding ? (https://www.aspkin.com/forums/ebay-discussion/80753-how-can-you-cancel-deal-without-refunding.html)

incniu 12-15-2014 09:53 PM

How can you cancel a deal without refunding ?
 
Something changed from last few months.


Now when I try to cancel an ebay deal as a seller, I have to refund at the same time.. Why?

yankee 12-15-2014 09:55 PM

Re: How can you cancel a deal without refunding ?
 
why would it be any different? If ebay made you a sale, pay them. cheapest rent on earth IMO.
I don't understand this thread.

incniu 12-15-2014 10:05 PM

Re: How can you cancel a deal without refunding ?
 
Try to get FVF before refunding.. otherwise no way to get FVF back..

Lost in the Supermarket 12-16-2014 07:31 AM

Re: How can you cancel a deal without refunding ?
 
You are too locked into your perspective.

From ebay or the customer's perspective........they paid for an item and you owe it to them. To "undo" the sale, you have to give the money back. If you have already shipped the item then you do NOT have to give the money back until a documented return happens.

The only way I can see there is a question in your mind is if you did not put into your thread that you already shipped the item. In that case......

accept return
refund payment
cancel transaction.

(for the purposes of this discussion) You can only cancel if you:
a. never got payment
b. refunded payment.

JamesNorth101 12-16-2014 11:06 AM

Re: How can you cancel a deal without refunding ?
 
Sounds like your trying to avoid paying final value fees.

Pay your fees and move on.

gtara1 12-17-2014 12:37 AM

Re: How can you cancel a deal without refunding ?
 
if payment was not received can it be cancelled?

yankee 12-17-2014 12:38 AM

Re: How can you cancel a deal without refunding ?
 
Quote:

Originally Posted by gtara1 (Post 620979)
if payment was not received can it be cancelled?

yes.
BUT better to do the unpaid item process.

just_smile 12-17-2014 04:17 AM

Re: How can you cancel a deal without refunding ?
 
There are ways to do this still, if you think outside the box.

GreenBean 12-17-2014 04:36 AM

Re: How can you cancel a deal without refunding ?
 
Quote:

Originally Posted by incniu (Post 620540)
Try to get FVF before refunding.. otherwise no way to get FVF back..

oh, you are behind the times now.

Changed months ago.

rsot 12-17-2014 08:06 AM

Re: How can you cancel a deal without refunding ?
 
Quote:

Originally Posted by gtara1 (Post 620979)
if payment was not received can it be cancelled?

Yes but, unless you speak to buyer, probably best to open a NPB (Non-Paying Bidder)


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