Would a return policy help in this matter? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Thread Tools
Old 11-11-2008
Burst's Avatar
Executive [VIP]
Join Date: Jul 2008
Posts: 983
Thanks: 18
Thanked 103 Times in 66 Posts
Activity: 0%
Longevity: 88%
iTrader: (6)
Default Would a return policy help in this matter?

So SWIM sold something over a month ago. They received a positive feedback for the item after it was delivered and everything was fine. So one night SWIM gets an email from PayPal saying the person filed a claim saying the item is not as described. Claiming there were other branded parts inside another brands sealed item, so it was used or replaced.

SWIM laughed at the thought of Paypal issuing a refund to the buyer after so long and after a positive feedback no less. SWIM replied and brought it to claims right away.

A week went past as SWIM waited to hear the final result. Thinking it would be in their favor. But one morning they woke up to find that PP decided in the buyers favor! How ridiculous is that they thought!

SWIM didnt have a return policy on their auctions. SWIM also stated in the claim that they didnt and it was up to the seller to determine the proper results.

In that scenario, if SWIM had a three day or whatever length return policy, would PP have sided with the seller instead of the buyer?
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 11-11-2008
helpme1's Avatar
Subscribed [VIP]
Join Date: Sep 2007
Posts: 227
Thanks: 35
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)

I find that it is best to state your return policy rather it is 3 days or not with a merchant account in case something like this happens but in the case of ebay or paypal..I'm not sure if this would have helped or not because the ultimate decision is ebay/paypal. So say you did win with paypal and say the customer paid by credit card and then went & filed with their credit card company then paypal would refund the customer back no questions asked any way.
When Ebay suspends 1 get another 1 :D & keep it movin
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypal Auto Return for Website Payments nek666 PayPal Talk 4 10-03-2013 10:24 AM
If ip changes each time for same a/c will it matter? lucy eBay Tracking 18 02-21-2010 12:44 AM
Return address???? Slavaja eBay Discussion! 5 11-12-2009 08:24 AM
So the name on the checking account really doesn't matter? zingandzest Credit Card Alternatives 4 06-29-2008 02:09 AM
Does The Phone Number Matter? ebay100 eBay Suspensions 1 06-18-2007 12:51 AM

Aspkin Group

All times are GMT -5. The time now is 02:57 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts