| solefoodbk | 01-07-2015 02:25 PM |
I have a seller defect but perfect dsr?
I have a love/hate relationship with ebay, but this is why I hate them.
:mad:
First off I want to say I realize I'm in the wrong from a stealth perspective for doing this but still..
Before new years I sold some digital goods on a account to boost feedback before the new year. I already had 100% feedback but wanted a little boost. I have all 5's for dsr except 4.9 out 5 for communication, which was over 2 months ago. In my seller dashboard it shows I have a new defect on my account for "item not described" but my dsr for item not described still shows 5. This has been for about 5 days.
After speaking with a wall for about a hour what I got for them is this..
My seller dashboard takes every month to update, duh. :doh:
I kept trying to say then why from a buyers persepective does it show I have 5 dsr in that same category? If I bought a product and was unhappy and left low dsr but no feedback it WOULD show. That to much knowledge DOESN'T take a month to update. From a sellers perspective it shows I have a defect but whats really the point if the buyer doesn't see the same thing? The main point of dsrs is for the consumer NOT the seller.
I have some strange history on this particular account thus far. I have had a MC999 about 2 1/2 months into the account opening. The MC999 was the stardard question MC999 but I got it extrememly late into selling. I was told because I listed to many high risk clothing items to quickly, fine I can bite the bullet on that.
Ever since then I got dropped to last in listings, like last last. :pout:
The account has limits raised to 290/7300 so as you can imagine its frustrating to have those limits but the account being a dud. My listings are starting to come out the dark and inching back to mid in searches but thats still not helpful. I'm also near "top rated seller status", even though I realize that means NOTHING with eBay and search results sadly. The rep kept saying "every seller isn't perfect blah blah blah" but I don't want a defect on a account for reasons I can't comprehend! I take selling serious and try my best to please everyone but THIS was just a a**hole leaving low dsr for no particular reason, if they even did.
Part of this is venting but part is... What do you all think about this?
I'll repeat it again I know I shouldn't of been selling digital goods BUT nevertheless a defect in my seller dashboard SHOULDN'T be there if its also not reflective in my actual dsr rating, correct?
I know this was a digital goods purchased 26th of December because I got the item number out of the rep after a hour of trying. The buyer/seller has 4.9 in "item not described" so I'm assuming if he/she really left low dsr out of retalation even though I had nothing to do with the seller having a mark on his/her account.
They are stealth as I can tell there product listing and how aged the account is. Well I'm 99% postive their stealth. Part of me says "keep it moving" ...other wants to buy a product and ruin their account. It will really piss me off if for NO reason he/she left low DSR my account again falls in search listings. I want to keep getting increases but I'm not going to sell on this account if I'm last in searches.
:rant: | 
