Re: Advice plse re defect Quote:
Originally Posted by Maxipriest Hi
I deal in clothing and have had people open a return case if an item doesn't fit them, as this is counting as a defect I am getting a poor percentage. Is there anyone who deals in clothing and can advice how I can get rid of these defects.
Thx | This is simply one unfortunate issue when selling clothing.
Very important to list measurements as much as you can.
I agree its a nightmare.
In most cases, buyer usually contacts you first before opening a case.
If its low value, i refund and it all ends well.
You shouldnt have to do that i agree but buyers always have the upper hand.
Ive found myself on cheap items that they are more than happy to keep the item and get get the refund too
Unfortunately these are the joys of selling.clothes. im with you on that :-)
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