Hi guys....I have had a couple of non paying bidders on my ebay account and shock horror, i was told by some agent the other day that opening unpaid cases against the buyers might give me defects. How true is this
They say the safer option would be to get the buyer to cancel the order but most buyers say they dont know how to do this.
The complete step-by-step guide to get back to selling today!
okay guys but if i open the case against a buyer that genuinely wants to cancel the transaction, they saying because i initiated the case, it does not look favourable and its like as a seller im pulling out of the case
I never cancel transactions, well, not ever, but almost never. Unpaid items get unpaid item cases. An exception would be if someone bought 20 items and only meant to buy 2 items etc...
Make it simple use unpaid assistant , I usually give 5 Days, and cases are opened and closed automatically
If a buyer doesn't pay by 5 days they usually will never pay or will message you before asking for more time and than that's when I'll turn off unpaid assistant
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