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-   -   EBay Account Restriction (https://www.aspkin.com/forums/ebay-discussion/85390-ebay-account-restriction.html)

donkeykong2012 05-03-2015 04:52 PM

EBay Account Restriction
 
Hi everyone

Been a while since I have posted on here and I know the topic is searchable on here, but this one is new to me. Never had this before on 20 other accounts. So I decided to post.

I received this email tonight, second listing, actually a relist. The item is a Tech item. Account was opened in late Feb.

Also in the Unsold section there is an eBay note: "This listing has been cancelled due to a policy breach. See 'My Messages' for more detail"

Curious to what has triggered this? Looking at the view counter it looks like the BOTS have intercepted the listing before it went live, it is only on 14 views. The link directs me to call in which I have never done before.....

Hello xxxxxxxxx,

We regularly review accounts to keep eBay a safe and fair marketplace for our members. As part of our security checks, we sometimes require a seller to contact us so that we can verify their information.

To verify your account, please contact us within the next 48 hours by clicking on the link below (you may be asked to sign in):
xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

While we're waiting on your response, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items. Also, if you had any active listings, we've removed them, and placed them in your Unsold folder. We credited any associated fees to your account.

Once we verify your account information, you'll be able to start selling again right away. You'll also be able to relist items from your Unsold folder by clicking Relist to the right of the listing.

If you choose not to verify the account, it'll be closed after the waiting period.

Thank you for helping us to keep eBay a safe and fair marketplace. We appreciate your help in verifying your account as quickly as possible.

Here are the listings we removed:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx



Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

Callidus 05-04-2015 02:07 AM

Re: EBay Account Restriction
 
Long time no see Donkey!

Was this a new account?

It's the usual MC999 please call in within 48 hours.

Once you click the call link you call the number and you'll be taken through to the Phillipines, easy questions about the item. Keep conversation going and all will be good.

rsot 05-04-2015 03:39 AM

Re: EBay Account Restriction
 
Tech item? Any brand names in title? Seems like standard auto MC999

donkeykong2012 05-04-2015 04:28 AM

Re: EBay Account Restriction
 
Sorted this a few hours ago.

Called in and and answered a few questions.

Listing is back up and all is good.

Nice to be back!

ilcarletto 05-04-2015 05:37 AM

Re: EBay Account Restriction
 
Very good!!

Thanks for the feedback :thumb:

Shekibi 05-04-2015 12:33 PM

Re: EBay Account Restriction
 
Only way is to call them up and verify the account.

CustomerServiceProTip 05-04-2015 01:02 PM

Re: EBay Account Restriction
 
Yeah when you sell a tech based item you'll probably get a standard mc999 if you're a new user or coming back from a LOONG time of not selling.


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