Advice on payment error plz?
Hi,
I have a problem and have a couple of options t solve it but wanted to bounce the situation off the forum for perspective before I try to resolve the issue.
The account in question is not a stealth, but it is restricted. I won't go into the details, but it was linked to a bad account over a year ago. I am not allowed to list more items...but....I can change quantity available whenever I want. But that it not the problem.
I tried to make a "one time payment" through a good paypal account which has been linked to that ebay account for years. I got an error that said payment did not process. So I just started from scratch (did not back arrow) and tried to make the payment again. This time the ebay page said "payment successful". Great.
Then I go into my paypal account and see that the payment was sent twice. Ebay shows only one payment. It has been over 12 hours.
To boil it down.....I paid ebay twice according to paypal, but according to ebay they only were paid once. The amount is enough to make me want to fix this.
So my question.....Who should I call to get this fixed? I am afraid to get with ebay because they might say "WTF, how is this account not shut down?". If they crush this account it might lead them to my other 12 stealth accounts that are flying under the radar. I hesitate to give the dollar amount because this place is surely infiltrated by ebay spies.
Oh.....how long should I wait? I don't need the money any time soon (or ever, actually) but it is enough to buy family Christmas presents or make a car payment. Hate to let it go when it might only take a couple keystrokes to fix.
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