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-   eBay Discussion! (https://www.aspkin.com/forums/ebay-discussion/)
-   -   Responding to case from phone (https://www.aspkin.com/forums/ebay-discussion/87376-responding-case-phone.html)

Play 07-11-2015 04:38 AM
Responding to case from phone
 
Can you respond to disputes and cases for ebay via your phone email, or have to be logged into ebay?

rsot 07-11-2015 07:56 AM
Re: Responding to case from phone
 
Which e-mail you using? Have to have all images and beacons turned off. I prefer being logged into eb but lot of posts around that address this.

Play 07-11-2015 02:18 PM
Re: Responding to case from phone
 
I know about all that, in relation to responding to messages.

But can you respond to disputes via email reply?

Smoothness 07-11-2015 03:00 PM
Re: Responding to case from phone
 
i just call them. makes things much easier. they dont you many personal questions.jsut address and stuff to confirm.

Play 07-11-2015 03:10 PM
Re: Responding to case from phone
 
Ok im talking about ebay customer disputes. Can i respond to these via email?

Smoothness 07-11-2015 03:13 PM
Re: Responding to case from phone
 
not sure. i usually sign on. idk if the ip will be included in the email. depends on if you use the email under vpn or whatever

google9 07-11-2015 09:33 PM
Re: Responding to case from phone
 
I tried several times in the past but the message didnt' get posted in the case. I could of swear it worked sometimes last year but recently no luck

MM78 07-11-2015 09:47 PM
Re: Responding to case from phone
 
Just sounds like a very lazy way of responding to a case.

123 07-12-2015 03:00 AM
Re: Responding to case from phone
 
If something really needs your attention ASAP then you can use teamview from your phone to control your PC but overall its overkill should just do it when you get home unless it needs to be done fast

Play 07-12-2015 08:58 AM
Re: Responding to case from phone
 
Thanks 123, good idea.


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