Tracking # doesn't mean anything anymore?

[LoopHole]

I thought tracking number showing delivered to the address was enough to prove your case that the buyer received the item and couldn't just get a refund and a free item.

Today i wake up to check on my resolution case and ebay issued my buyer a refund who opened a case saying he didn't receive the item when i provided a tracking number that clearly shows he received it. Yet ebay still issues him a refund....

So i guess everyone go enjoy christmas and order whatever you want and even if you receive it just open a case that you haven't. Even if tracking shows you got it ebay will give it to you for free.

[Haidukken]

So i guess everyone go enjoy christmas

Will do, thanks. Have a nice one yourself as well.

[sergfro]

Merry Christmas to you too

[GreenBean]

Been happening this way for a while.

Enjoy Christmas.

[yankee]

Nothing new. Odds are ebay refunded and you still got paid so what is the fuss about?

Now Amazon on the other hand.....

Merry Christmas as well

[slokor]

Happened to me recently as well and surprised the hell out of me since its never happened before.
Can never trust ebay or paypal...

[yankee]

IF you lost funds and show delivery, call ebay and they will credit you. MOST of the time ebay takes the loss and the seller still gets paid.

[slokor]

Ill give it a try but am not holding my breath...

[vogeltron]

Yea, this has been going on for a while now. It's part of their buyer protection program or whatever, I always figured that was part of the reason the fees are so high. If you didn't get a negative then let it be. eBay does keep track of buyers who try to pull that stunt regularly and kicks em off.

It is eBay's "Guarantee Policy."

Unfortunately, eBay is gunna eBay

[xhan]

refunds and resolutions are dependent on an algorithm, yes buyers can get away 1 time or 2 time in 6 months then if it suggests a pattern they got a problem, unfortunately if it is the first time and you are the seller....merry xmas

[luckoftheirish93]

ahh ebay a great place for free stuff and annoying buyers

[yankee]

Originally Posted by xhan

refunds and resolutions are dependent on an algorithm, yes buyers can get away 1 time or 2 time in 6 months then if it suggests a pattern they got a problem, unfortunately if it is the first time and you are the seller....merry xmas

BUT the seller still gets paid and there is no defects....
It is a good thing ebay does IMO. Does it sometimes get abused? Of course.

[aking]

Yes it does, I won a case just a few hours ago. I buyer opened a did not receive case, I uploaded the tracking. Ebay made a decision and closed the case in my favor.

[miketyson]

Sometimes ebay & Paypal likes to see the tracking before it's delivered. I lost a few cases like that. Upload when shipped.

[googlelovesme]

This is because the automated ebay buyer protection system. If item shows delivered to the confirmed address, you can dispute this and get your money back almost always you just have to get a human involved.

[GhostOfAmazon]

Originally Posted by googlelovesme

This is because the automated ebay buyer protection system. If item shows delivered to the confirmed address, you can dispute this and get your money back almost always you just have to get a human involved.

This.

Sometimes it's necessary to ask for help.

[Burger Box Man]

Originally Posted by luckoftheirish93

ahh ebay a great place for free stuff and annoying buyers

Dude you are on the ball