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Originally Posted by GhostOfAmazon (Post 753442)

I've said it before and I'll say it again: Maintaining TRS isn't worth it anymore.

Originally Posted by james13v (Post 754153)

It's not so much the 20% I'm concerned about, as that doesn't add up to TOO much in the end. But, now if someone puts in a return for any reason, that money is automatically held. My listings aren't showing up on top anymore. People don't see the top rated status icon either. :violin:, I know.

Originally Posted by yankee (Post 759298)

I can say that ebay has new programs for newer seller that have volume potential. I have been working directly with ebay the past couple months on two on my EIN accounts(also in my real name) Big selling limits, free listings, cases/claims/violations/requests all dont count against you and you have several days to work through them with ebay. Items DO NOT GET REMOVED. Ebay calls you and discusses your plan.

The bad, you have to talk to ebay daily. You get a special rep and a separate contact number to call to resolve issues.

Not sure if anyone else has deal with this or if it has already been posted because I did not read all the threads and have been busy and not on the forum. Sorry of it is a repeat.

Originally Posted by GhostOfAmazon (Post 759304)

"Has" to deal with?

I love talking to eBay, especially the women! You just keep it light, joke with them, and they're your best friend. Not sure if you've ever worked in any kind of call center, but it's pretty much the most boring and depressing job on the planet. 90% of the time the person on the other end is either A. a complete moron, or B. rude and angry (and blaming you for his or her problem). The 3% of customers who are polite are like ANGELS, and the 1% who are also funny and enjoyable to talk to you will basically move heaven and earth for, because they are your ray of sunshine in an otherwise cloudy world.

Originally Posted by GhostOfAmazon (Post 759304)

"Has" to deal with?

I love talking to eBay, especially the women! You just keep it light, joke with them, and they're your best friend. Not sure if you've ever worked in any kind of call center, but it's pretty much the most boring and depressing job on the planet. 90% of the time the person on the other end is either A. a complete moron, or B. rude and angry (and blaming you for his or her problem). The 3% of customers who are polite are like ANGELS, and the 1% who are also funny and enjoyable to talk to you will basically move heaven and earth for, because they are your ray of sunshine in an otherwise cloudy world.

Originally Posted by rsot (Post 753853)

You mean You :)

Originally Posted by realdeals (Post 759315)

Polite and funny? Must be a struggle for you to pull that one off. :FF:

Originally Posted by GhostOfAmazon (Post 759304)

"Has" to deal with?

I love talking to eBay, especially the women! You just keep it light, joke with them, and they're your best friend. Not sure if you've ever worked in any kind of call center, but it's pretty much the most boring and depressing job on the planet. 90% of the time the person on the other end is either A. a complete moron, or B. rude and angry (and blaming you for his or her problem). The 3% of customers who are polite are like ANGELS, and the 1% who are also funny and enjoyable to talk to you will basically move heaven and earth for, because they are your ray of sunshine in an otherwise cloudy world.

Originally Posted by james13v (Post 752238)

I'm sorry, but no. It's not that easy. If someone buys something at 2AM eastern time, and I get on my ebay account around 3PM the next day, I have TWO HOURS so ship. I also have work, I can't be on ebay all the time. I have to get home, and figure things out and pack them. Ebay is literally asking you for SAME DAY shipping, even if you list 1 day shipping. I'm missing a lot of my things by a couple HOURS, sometimes even MINUTES. And it's all based on PST while I'm on the east coast. Of course this favors big sellers. They have stuff going out every single day. I was having things going out every 48 hours. But with this new system, that's no longer possible. My feedack is full of " he shipped so fast!". My star rating is 4.95 for shipping time. only 2 people have said their packages arrived late. And 75% of my shipments that are counting as late, arrived HOURS after ebays estimating shipping time.

Originally Posted by yankee (Post 759333)

If you desire, I can have Kevin call you at 7:21PM eastern time Monday-saturday to discuss your sales for the day, how to make listings, how to add video to ebay listings without breaking policy, how to handle returns, how to use a blocked buyer list, how to change the font and size to your listings and to be lectured about how much money I can make on ebay...

BORING!

Originally Posted by chicagoIL (Post 759338)

I don't think it works that way. When you sell an item, you have until the end of the next day to upload the tracking. You can change your handling time to 2 or 3 days. That's what I have mine set on. If I get it shipped early then great, if not you have 3 days to get it in the mail.

Originally Posted by james13v (Post 761606)

You missed the point of all this. I can make my handling times 3 days or 30 days. But then I don't have top rated seller. I don't have the 20%. I don't have being at the top of searches. I have money holds on ANY return. The list goes on and on..