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-   -   Unpaid Item Dispute / Suspension (https://www.aspkin.com/forums/ebay-discussion/96780-unpaid-item-dispute-suspension.html)

coolstorybro 05-29-2016 12:01 AM

Unpaid Item Dispute / Suspension
 
Hi, I'm new here and I just wanted to say I am grateful to be apart of a forum like this. I hope to learn many things. But onto my question...

I recently made a sale to a 0 feedback buyer who made their account on the same day via BIN. It has been over 24 hours and still has not paid yet. I messaged him an invoice informing them to let me know if they can pay for the item or not, but no reply yet.

I did not know I could have set buyer requirements for listings until after the transaction was completed like block buyers who don't have a Paypal account for example. I am not to say that this was the problem but I have the vibe that I encountered a risky buyer. This buyer may have strategically done that on purpose to expose my account. I am starting to feel like this may be the time where my account gets suspended/banned because the item I sold to this buyer was not authentic. I know its not advised to sell phakes but I stated it in the description and see countless other sellers doing the same for the same product. To top it off, my real information is linked to this account...

Now since this buyer has not paid, I know I have the option to file a unpaid item dispute but if I choose to do this Ebay will investigate and see that the listing violates their policy. So, what are my options here? I would greatly appreciate some advice.

Am I screwed?

TOOKNAPA 05-29-2016 12:33 AM

Re: Unpaid Item Dispute / Suspension
 
I doubt ebay will even take a look at what you've sold, they will just cancel the transaction .
Once I received a claim o aa clearly prohibited produuct, the buyer knows it, so he wanted to scam me, but i won the case on Ebay, and after on Paypal too
however, It's a really bad idea to state in the title that your item is f***

coolstorybro 05-29-2016 12:53 AM

Re: Unpaid Item Dispute / Suspension
 
Quote:

Originally Posted by TOOKNAPA (Post 775412)
I doubt ebay will even take a look at what you've sold, they will just cancel the transaction .
Once I received a claim o aa clearly prohibited produuct, the buyer knows it, so he wanted to scam me, but i won the case on Ebay, and after on Paypal too
however, It's a really bad idea to state in the title that your item is f***

I forgot to mention that I sent the buyer a cancellation request instead of waiting it out to file an unpaid. I want to retract the request but I do not see that option. I just read that I can't file an unpaid if the buyer decides to reject the request...Hopefully I will be able to...

I only stated it because I saw many other sellers doing the same with success. Also, I was thought it would be safer to do so. I did not straight up say it was phake but a term that sounded more legit and only in the description. Does this matter? Do sellers just do this to avoid unhappy buyers or to be safe?

jeffweico 05-29-2016 01:38 AM

Re: Unpaid Item Dispute / Suspension
 
Sellers of counterfeits always use clever wording and other tricks to try to avoid the eBay bots. I know this for a fact. I know this because I was one of them. I stopped because I was trying to create a long term business for myself and my family. I didn't want to continue down the road of lost accounts, customs seizures, threats of legal action and such. It can be fast money, but there is no way to build it to last for the long term.

Having said that, there ARE people out there who make a business of it. Everything should be considered as a number. Every factor should be taken into consideration. You realize upfront that you will lose accounts. You will have buyers trying to scam you because they know they can get away with it. You have to kiss ass when a customer confronts you on it, while denying everything, but offering a refund to keep the buyer happy. A professional can give an educated guess as to how many sales he will have next week, and next month. He knows that 10% of his merchandise will be seized by customs and has a plan to deal with it. He know he will lose "x" number of accounts each month and calculates that in as a cost of doing business. I would recommend setting up a fund for yourself as well, to put money on the side for the day you find yourself in need of legal representation. Because good attorneys do not come cheap. And you WILL need it at some point if you decide to make this your business and do it for any length of time.

You have to have a thick skin to be successful. Because people will call you all kinds of names and scream at you. They will threaten you with calling the police, the FBI, ICE, and the brand owners. They will post that you are an immoral slimeball, a scumbag, a thief and it only gets worse from there. You also have to have the ability to tun off the worrying. I could only do that to a point. Many years ago, I sold a DVD to a customer who happened to be a cop. He threatened that he was going to pass this on to a law enforcement officer who could come after me, that specialized in taking down counterfeiters. I checked Google and found out that he indeed WAS a cop. And in Washington DC no less. I threw up a few times that night.

Getting out of that was the best decision I ever made. And when I got in, I didn't even know enough to know I was dealing in counterfeits. I just thought that since everything came from China, I was just getting a good deal that was previously only available to big companies. By the time I wised up and figured out what I was really selling, I was addicted to the money it brought in. But you can only ignore the negatives for so long.

A little while after that cop incident I described, I got an order from a Disney employee. They called me and were very nice, they said they were not going to turn me in, but that they wanted me to know that what I was selling was phake. I realized that at some point I was going to send something to SOMEBODY that really COULD do something about it. So I took the money I had saved and started to buy legitimate merchandise. Book collections. Generic items from China, novelties, products for the gay community. Anything that had a decent profit margin and reasonable competition. I worked a lot harder, but I was happier and had less worries. It just isn't worth it. And I was VERY small time. I wouldn't have been a very attractive target to a prosecutor. The only way to make big money with that is to BE bigtime. And small time was enough of a nightmare for me.

So yes, you will have to look for the tricks that others use and develop some of your own. You will have to play the game.


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