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Re: Any idea why sellers do this?
 

Two replies:

Tsam-touk is a foul tasting soup from Tibet

OR

Salaried position with ebay as
Top Selling Account Manager.


College graduates get the chance to work at ebay in the postion.

This is an outline....

Guest Post: Confessions of an eBay TSAM

:juggle:

Keep in mind, there have been multiple changes to policies.

Re: Any idea why sellers do this?
 

Also the starting salary for TSAM is just on $US50,000 annually.

Over structured and controlling lot.

:comp5:

Re: Any idea why sellers do this?
 

LOL, thank you GB, but I googled extensively yesterday and pretty much found all that info. The article by the former Ebay TSAM was very, very interesting. I actually find it comforting that once you reach a certain point, Ebay will go out of their way to keep your account safe.

I was more or less asking about Yankee's personal experience dealing with a TSAM, since he's the only currently active forum member I know of who's ever reached that point with an account.

Re: Any idea why sellers do this?
 

The old system was great! I was very specifically in, Top Customer Care back then. I never used my rep but I loved that when I called several times a day I talked to the same few people everyday on ebay and paypal. Pretty much EVERYTHING could be corrected. I think the most negative feedback I had removed in one day was 19. Most days 4-5. It was incredibly simple.

TODAY is not so great. Yes you get to talk to the same person 5 days a week, but they don't solve problems. They help you sell more and helps you navigate potential issues. You get a special 877 number and talk to foreigners who do understand almost all aspects of ebay and can help solve issues.

I say it is not so great but I have yet to operate in a way this year to know for sure if they can actually offer the service I would need. I don't have several thousand transactions a week total, never mind on one account. I changed how I did business altogether when I lost that one big account.

That being said, I will be pushing the envelope to the farthest degree August-October and will be able to supply better first hand knowledge by early fall.

Have you been invited into any of these new programs phaz0rz?
Only two accounts in my real name and database verified and with 2+ Year Old EIN accounts have been so far. I wonder if that has something to do with it.

Re: Any idea why sellers do this?
 

and whilst you guys are discussing 'ebay' - rsot manages to slip the worst cuss word in to thread........

Re: Any idea why sellers do this?
 

Unfortunately I have not. None of my big accounts are database verified but one of them is approaching 2yrs old. On that particular account I've been getting like 2 calls per week from a rep wanting me to enroll in EPN. I've been a bit hesitant to try it though, because there's an application process and I'm not database verifiable.

I'm not quite on your level yet Yankee, but I'm getting there quickly ;)