Buyer wants to return an item because.... - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 06-15-2016
Senior Member
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 44%
iTrader: (0)
Default Buyer wants to return an item because....

The did not receive it in the mail yet....and they leave for vacation soon.
Buyer msg w/return basically says sorry for the trouble I'm leaving for vacation soon and I can't pick it up from post office so I'll return it then order it again in 4 weeks...

Anyway for me to avoid this return?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-15-2016
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 19,103
Thanks: 2,262
Thanked 4,974 Times in 3,805 Posts
Activity: 58%
Longevity: 59%
iTrader: (454)
Default Re: Buyer wants to return an item because....

You could try to fight it it but if they really want to return it then they will be allowed to by eBay
Reply With Quote
  #3  
Old 06-15-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,289
Thanks: 5,591
Thanked 9,123 Times in 7,097 Posts
Activity: 22%
Longevity: 96%
iTrader: (6)
Default Re: Buyer wants to return an item because....

Have you contacted the buyer?
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #4  
Old 06-15-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 69,850
Thanks: 5,548
Thanked 8,369 Times in 7,673 Posts
Activity: 96%
Longevity: 81%
iTrader: (7)
Default Re: Buyer wants to return an item because....

Never a dull moment with Retailer77 and the sales front
Reply With Quote
The Following User Says Thank You to rsot For This Useful Post:
Retailer77 (06-15-2016)
  #5  
Old 06-15-2016
Senior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 44%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by GreenBean View Post
Have you contacted the buyer?
With what reply?
Reply With Quote
  #6  
Old 06-15-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,289
Thanks: 5,591
Thanked 9,123 Times in 7,097 Posts
Activity: 22%
Longevity: 96%
iTrader: (6)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by Retailer77 View Post
With what reply?
No reply but suggestions to deal with the issue.....

How is the item being sent?

Is it already sent?

What INFO have you gathered from the buyer to deal with this?

Reply With Quote
  #7  
Old 06-15-2016
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,877
Thanks: 2,708
Thanked 3,062 Times in 2,250 Posts
Activity: 44%
Longevity: 56%
iTrader: (2)
Default Re: Buyer wants to return an item because....

I feel incredibly fortunate to not sell the items you do to attract such odd and basic selling problems.

My suggestion is to do nothing. If they open a return request then take the return. Why fight with such things? Are your items hard to move so you feel the need to force the sale? Or are you desperate for the funds? If so, that is a terrible mental habit to get into.
Reply With Quote
The Following User Says Thank You to yankee For This Useful Post:
newjerseymax (06-15-2016)
  #8  
Old 06-15-2016
Junior Member
 
Join Date: Nov 2014
Posts: 117
Thanks: 17
Thanked 44 Times in 20 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Default Re: Buyer wants to return an item because....

@Retailer77, you have the worst luck my friend lol.
Reply With Quote
The Following User Says Thank You to Onion For This Useful Post:
Retailer77 (06-15-2016)
  #9  
Old 06-15-2016
Senior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 44%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by yankee View Post
I feel incredibly fortunate to not sell the items you do to attract such odd and basic selling problems.

My suggestion is to do nothing. If they open a return request then take the return. Why fight with such things? Are your items hard to move so you feel the need to force the sale? Or are you desperate for the funds? If so, that is a terrible mental habit to get into.
Taking the return would cost me $45 out of pocket..that's a rough hit
Reply With Quote
  #10  
Old 06-15-2016
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Why would the return cost u so much??
Reply With Quote
  #11  
Old 06-15-2016
Senior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 44%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by Dmshark25 View Post
Why would the return cost u so much??
Item value is $450..eBay commission already taken..plus I offer free shipping..plus the return shipping I need to pay all comes to nearly $45 if not more
Reply With Quote
  #12  
Old 06-15-2016
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: Buyer wants to return an item because....

If they do not pick the item up it will get returned to sender
Reply With Quote
  #13  
Old 06-15-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,289
Thanks: 5,591
Thanked 9,123 Times in 7,097 Posts
Activity: 22%
Longevity: 96%
iTrader: (6)
Default Re: Buyer wants to return an item because....

You surely can not enjoy this agony wth all these sales?

Are you scared of the buyers?

Reply With Quote
  #14  
Old 06-15-2016
newjerseymax's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 2,841
Thanks: 1,090
Thanked 683 Times in 494 Posts
Activity: 1%
Longevity: 79%
iTrader: (6)
Default Re: Buyer wants to return an item because....

If the buyer changes his mind why would you pay for return shipping? Just give them return address and be done with it, move on to bigger and better things...

Sending you some good vibes my brother!
__________________
"Mark 11.24 Whatsoever ye desire, believe that ye have it, and it is yours"
Reply With Quote
  #15  
Old 06-23-2016
Banned
 
Join Date: Feb 2013
Posts: 1,811
Thanks: 2,511
Thanked 285 Times in 235 Posts
Activity: 0%
Longevity: 61%
iTrader: (2)
Default Re: Buyer wants to return an item because....

you should get the eby fee back if customer is returning item... chalk up the rest to the cost of doing biz online...
Reply With Quote
  #16  
Old 06-23-2016
miketyson's Avatar
Senior Member
 
Join Date: Jul 2013
Posts: 759
Thanks: 106
Thanked 154 Times in 114 Posts
Activity: 0%
Longevity: 58%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Retailer77 focus on selling. You have to much Anxiety. Chill out and take control of things that you can control. 99% of people that wanna return are buffing call the bluff! Things like this is side tracking you. Deal with it when you have to cross that bridge not before!!!
__________________
Everyone got a plan until they get punched in the face.
Reply With Quote
The Following 2 Users Say Thank You to miketyson For This Useful Post:
GreenBean (06-23-2016), yankee (06-24-2016)
  #17  
Old 06-23-2016
Senior Member
 
Join Date: Jul 2014
Posts: 904
Thanks: 141
Thanked 306 Times in 204 Posts
Activity: 0%
Longevity: 51%
iTrader: (0)
Default Re: Buyer wants to return an item because....

if you were selling $100k a week or whatever it was you said you wouldn't worry about these issues when theres a 99% chance you won't be able to do anything about it, they just come out of your profit.
Get item back,sell item again, done.
Reply With Quote
The Following 5 Users Say Thank You to dan_ebay For This Useful Post:
GreenBean (06-23-2016), james13v (06-27-2016), newjerseymax (06-27-2016), Play (06-27-2016), yankee (06-24-2016)
  #18  
Old 06-27-2016
james13v's Avatar
Senior Member
 
Join Date: Sep 2010
Posts: 2,296
Thanks: 649
Thanked 442 Times in 345 Posts
Activity: 18%
Longevity: 76%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by dan_ebay View Post
if you were selling $100k a week or whatever it was you said you wouldn't worry about these issues when theres a 99% chance you won't be able to do anything about it, they just come out of your profit.
Get item back,sell item again, done.
Yep. Called him out on this earlier as well. $100k a week, and $45 is an issue...
Reply With Quote
  #19  
Old 06-27-2016
james13v's Avatar
Senior Member
 
Join Date: Sep 2010
Posts: 2,296
Thanks: 649
Thanked 442 Times in 345 Posts
Activity: 18%
Longevity: 76%
iTrader: (0)
Default Re: Buyer wants to return an item because....

It's probably too late, but what I would have done is accepted the return and when he doesn't return the item in time, just call ebay and close the case in your favor. Once they realize they still want the item, they will just keep it.
Reply With Quote
  #20  
Old 06-27-2016
newjerseymax's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 2,841
Thanks: 1,090
Thanked 683 Times in 494 Posts
Activity: 1%
Longevity: 79%
iTrader: (6)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by james13v View Post
It's probably too late, but what I would have done is accepted the return and when he doesn't return the item in time, just call ebay and close the case in your favor. Once they realize they still want the item, they will just keep it.
There are a lot of people too lazy to return items too...
__________________
"Mark 11.24 Whatsoever ye desire, believe that ye have it, and it is yours"
Reply With Quote
  #21  
Old 06-27-2016
Senior Member
 
Join Date: Feb 2016
Posts: 265
Thanks: 41
Thanked 48 Times in 46 Posts
Activity: 2%
Longevity: 41%
iTrader: (0)
Default Re: Buyer wants to return an item because....

I would tell them to refuse the package so its returned and you don't have to pay return shipping and the ebay fees will be given back to you when you cancel the order. You would lose out on the initial shipping but that's business.
Reply With Quote
  #22  
Old 06-27-2016
Junior Member
 
Join Date: Feb 2016
Posts: 116
Thanks: 43
Thanked 15 Times in 13 Posts
Activity: 9%
Longevity: 41%
iTrader: (0)
Default Re: Buyer wants to return an item because....

Quote:
Originally Posted by james13v View Post
Yep. Called him out on this earlier as well. $100k a week, and $45 is an issue...
Even i make only 1% profit after fees&shipping out 100k a week, $45 would not be an issue
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Buyer asking for return before receiving item? Any suggestions? Kristian eBay Discussion! 9 01-27-2016 02:34 PM
Buyer wants to return item EbaySeller805 eBay Discussion! 2 10-24-2015 07:34 AM
Buyer Disappeared no Return Item katepham2411 eBay Discussion! 13 09-11-2015 09:14 AM
buyer wants to return the item didi eBay Discussion! 6 06-24-2014 01:56 AM
Buyer opened dispute about an item and paypal just gave him the money! No item return prosto_prelest PayPal Talk 4 08-10-2012 10:47 AM


Aspkin Group

All times are GMT -5. The time now is 01:41 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58