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Am i screwed? Buyer claims wrong item
 

New buyer claim wrong item on a $450 item the moment he got it. Am i screwed?

Re: Am i screwed? Buyer claims wrong item
 

If he's not happy with it, he should return it, right?

Re: Am i screwed? Buyer claims wrong item
 

Said it is the wrong item but it was not. Its a scammer on a brand new ebay account

Re: Am i screwed? Buyer claims wrong item
 

Ok, got that, but what can you do?

You can politely ask, if he is not happy with the item he got, to return it and you will refund... what's the problem?

Re: Am i screwed? Buyer claims wrong item
 

apologize and let him send the item back, very simple.

Hope for the best.

Re: Am i screwed? Buyer claims wrong item
 

i hope you get your item back....and I also hope you purchased insurance for the package.

Re: Am i screwed? Buyer claims wrong item
 

Are you all not getting it? LOL

The buyer is scamming. He said i sent him a different item then what was sent. he wants to keep the item and get a refund. im sure he will send me a box of bricks back

What will happen. he is no longer responding to the ebay return messages?

Re: Am i screwed? Buyer claims wrong item
 

If he doesn't return the case will close in couple of months. Unfortunately, there is no good option if they open a return case and simply don't return, no seller escalation and the buyer "ship by" date means nothing. Eventually it just times out. I've had some do it within few weeks and others still showing waiting on return from September 2015

Re: Am i screwed? Buyer claims wrong item
 

Ask the buyer to show you clear photos of the item he received and the original box it was shipped in.

Re: Am i screwed? Buyer claims wrong item
 

False. you CAN use this to your advantage...:boink:

Re: Am i screwed? Buyer claims wrong item
 

Your question in your original post was ''Am i screwed''

and ilcarletto answered you correctly..

Not as described will obviously mean you get him to return it.

If you do not explain your whole story from the start and not in bits and pieces , how do you expect people like ilcarletto to give full info.

The only thing you can do is accept a return or offer a partial refund?

there is nothing else that can be done to avoid this. :bored:

Re: Am i screwed? Buyer claims wrong item
 

I did ask. No response yet it has been 3 days with no response

The person is scamming , obviously they are going to ship something back but not the $$$$ big ticket item to get a refund.

What will happen if I refuse the return or will ebay make me?

Re: Am i screwed? Buyer claims wrong item
 

Just spitballing here, what would happen if you just happen to reject the package and do a "send back to sender"? I wonder what would happen in that situation.

Re: Am i screwed? Buyer claims wrong item
 

I don't think it would work out good because the seller is responsible for the return shipping and usps writes on their website stuff like 'refused' or 'undeliverable as addressed'. the blame for a non-delivery on a return will fall on the seller.

Re: Am i screwed? Buyer claims wrong item
 

ahhh Buyer won the case. He have to ship the item back or should I say box of bricks

Ebay needs to do something about this

Re: Am i screwed? Buyer claims wrong item
 

Already tried that, ebay still refunds the buyer whether or not you refuse package!:shocked: