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- - Stupid beginner question.. (https://www.aspkin.com/forums/ebay-discussion/98379-stupid-beginner-question.html)

Retailer77

08-02-2016 05:14 PM

Stupid beginner question..

I always wondered why when you accept a return through eBay and you ( the seller) cover the shipping cost, eBay automated message states that you will receive a final value fee credit..I always thought you do not get a final value fee credit if the reason we're the buyer OR the sellers fault for return

jeanbean0109

08-02-2016 05:23 PM

Re: Stupid beginner question..

You always get a fvl even with cases closed without seller resolution.

Ubaida

08-02-2016 05:24 PM

Re: Stupid beginner question..

It seems only fair that they don't charge you because no one made any money.

I highly doubt anyone will complain to eBay about keeping its fees.

Retailer77

08-02-2016 05:30 PM

Re: Stupid beginner question..

Thanks guys,
So if I sold an item to a customer and they request a return for a reason that was my fault, I still get the final value fee credited that ebay would have originally taken from the sale?
That's awesome!

rsot	08-02-2016 08:14 PM

Re: Stupid beginner question..

Still get the fvf back Retailer77 - haven't you noticed this on return claims?

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