Simple question - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 08-11-2016
Senior Member
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Simple question

1) how many feedback revision requests are allowed?
I used up five and I am around 970 transactions.
One source I read stated when I get to 1000 transactions another 5 will be available.
Is this true?
Thn,
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 08-11-2016
Senior Member
 
Join Date: Aug 2012
Posts: 6,123
Thanks: 1,110
Thanked 1,655 Times in 1,333 Posts
Activity: 0%
Longevity: 67%
iTrader: (38)
Default Re: Simple question

Yeah its something like 5 per 1,000 transactions. That sounds about right.

eBay expect you to resolve issues before they get to the feedback stage, hence the small number. I think 5 is an ample amount, and if your offering good service, good price, right products, you'd have some to spare.
Reply With Quote
  #3  
Old 08-11-2016
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,983
Thanks: 2,744
Thanked 3,109 Times in 2,282 Posts
Activity: 0%
Longevity: 60%
iTrader: (2)
Default Re: Simple question

What are the complaints?

I have never had success revising feedback since the mid 2000s when we could leave negative for buyers.
Reply With Quote
  #4  
Old 08-11-2016
Senior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Re: Simple question

Quote:
Originally Posted by yankee View Post
What are the complaints?

I have never had success revising feedback since the mid 2000s when we could leave negative for buyers.
The buyer misread my description..agreed to revise but I can't send revision request because states I've used my limit of 5...I'm just asking because I'm so close to 1000 transactions so hoping it resets to another 5 when I hit 1000.
By the way it's a neutral not a neg
Reply With Quote
  #5  
Old 08-11-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,074
Thanks: 5,945
Thanked 8,936 Times in 8,227 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default Re: Simple question

@Retailer77 (from ebay web site - easy search):

How do I know if I'm eligible to submit a Feedback revision request?

You can submit 5 Feedback revision requests for every 1,000 Feedback comments you've received in the past 12 consecutive months. High-volume sellers (who earn more than 1,000 Feedback comments a year) can send more requests. We limit the number of requests so that sellers can focus on providing great service up front, not fixing problems after they happen

Past 12 consecutive months is an issue?

Last edited by rsot; 08-11-2016 at 01:21 PM.
Reply With Quote
  #6  
Old 08-11-2016
Senior Member
 
Join Date: Aug 2012
Posts: 6,123
Thanks: 1,110
Thanked 1,655 Times in 1,333 Posts
Activity: 0%
Longevity: 67%
iTrader: (38)
Default Re: Simple question

If its a neutral, let it go. Don't waste your revision requests on neutral feedback.
Reply With Quote
The Following User Says Thank You to Play For This Useful Post:
rsot (08-11-2016)
  #7  
Old 08-11-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,074
Thanks: 5,945
Thanked 8,936 Times in 8,227 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default Re: Simple question

Quote:
Originally Posted by Play View Post
If its a neutral, let it go. Don't waste your revision requests on neutral feedback.
Play makes a good point - some buyers may actual turn the neutral into a neg....
Reply With Quote
  #8  
Old 08-11-2016
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,834
Thanks: 2,079
Thanked 4,025 Times in 3,012 Posts
Activity: 5%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: Simple question

I agree about not wasting one on neutral.

But to answer your question, you are granted 5 requests per 1000 feedbacks received. On top of that on January 1st of each year, you are given 5 requests for every 1000 feedback you already have. Meaning if your feedback is at 10,000 on 1/1/2017, you will be given 50 feedback revision requests on the first of the year.
Reply With Quote
The Following User Says Thank You to phaz0rz For This Useful Post:
Play (08-11-2016)
  #9  
Old 08-11-2016
Senior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 625
Thanks: 85
Thanked 29 Times in 24 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Re: Simple question

Quote:
Originally Posted by phaz0rz View Post
I agree about not wasting one on neutral.

But to answer your question, you are granted 5 requests per 1000 feedbacks received. On top of that on January 1st of each year, you are given 5 requests for every 1000 feedback you already have. Meaning if your feedback is at 10,000 on 1/1/2017, you will be given 50 feedback revision requests on the first of the year.
That's rough..I thought it was 5 for every 1000 transactions.

If I get a negative and the buyer agrees to remove it or that they made a mistake is there any way to get it removed if all my feedback revision are used?
Reply With Quote
  #10  
Old 08-11-2016
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,983
Thanks: 2,744
Thanked 3,109 Times in 2,282 Posts
Activity: 0%
Longevity: 60%
iTrader: (2)
Default Re: Simple question

Quote:
Originally Posted by Retailer77 View Post
That's rough..I thought it was 5 for every 1000 transactions.

If I get a negative and the buyer agrees to remove it or that they made a mistake is there any way to get it removed if all my feedback revision are used?
If a buyer made a mistake, then you dont use a revision request. You get ebay to fix it.

I would figure out why you are getting so many. Maybe you can highlight in BOLD & RED whatever your buyers are getting confused about.
Reply With Quote
  #11  
Old 08-11-2016
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,834
Thanks: 2,079
Thanked 4,025 Times in 3,012 Posts
Activity: 5%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: Simple question

Quote:
Originally Posted by Retailer77 View Post
That's rough..I thought it was 5 for every 1000 transactions.

If I get a negative and the buyer agrees to remove it or that they made a mistake is there any way to get it removed if all my feedback revision are used?
Calling in is probably your only hope.

You can try the "report this buyer" link but I've had maybe a 2% success rate with that stupid link. I think those reports are generally ignored.
Reply With Quote
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
a simple yes or no question thanks blackapples Credit Card Alternatives 20 06-30-2012 11:31 AM
Simple-ish question ebayhatesus UK eBay & Paypal 2 03-31-2012 05:37 PM
simple question. but need help. sunday1206 eBay Discussion! 3 12-18-2008 12:59 PM
Hey im new, Simple question. ausoarer eBay Discussion! 5 10-22-2008 01:50 AM


Aspkin Group

All times are GMT -5. The time now is 04:03 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58