Forum

Feedback withdrawal as of 6/14/2009
 

Just to confirm, negative feedbacks *no matter what the feedback says* will automatically be taken out
if a buyer left it, then 1 week later I file a dispute saying he never paid and I gave him a strike right?

Or has the rule changed again?

only if he doesnt respond to the reminder ,as far as i know ..if he responds it stays.

How long does he have to respond?

He has until eBay allows you to close the UPI and end communication. 8 days I believe. If he does not respond and you close then if he tries to neg you eBay will remove the neg but not the remarks.

I had a buyer on my BBL for non payment. She begged to be allowed to buy again and I weakened and took her off. Pulled the same trick again so I filed UPI and she didnt respond. She then emailed for me to remove the strike but I didnt reply. She tried to neg me with the remark "would not remove strike so tit for tat" - eBay removed the neg but left the remark. Which does not show up this buyer in a very good light!

The buyer is now NARU so she had obviously stiffed plenty of others.

biglouis999, whenver they've begged to be removed, they've become bad buyers.

biglouis999 also when did they get NARU? After May 2009, eBay no longer suspends for unpaid strikes. But they will for "unwelcome buyer".

Jonas this was back in the middle of 1988. Now I have a rule that I NEVER reinstate someone from my blocked list no matter how they plead. I send them a message saying I am the owners "nephew" just looking after the store while they are away/in hospital etc and I "dont have the authority". It saves antagonising a potential auction wrecker who may have another ID.

Yesterday I got a decent best offer from a buyer. I always check the fb left and she had only 65 and had left already 6 negs and neutrals for different sellers calling them cheats and thieves. Now I cant believe she had so many bad experiences with different sellers in so short a time.

Well of course I am not going to risk trading with her because I am in a precarious position with my shipping DSR at the mo. So I immediately put her on my BBL. I was inclined to write declining the offer and explaining why. However I decided it was best to simply let the offer expire and say nothing. She might have another ID and decide to auction wreck me.

Its bad that eBay has put sellers in this position of having to be constantly defensive. I never feel like this with my website customers.

Apparently eBay now has another rule - but you may have to call customer support to get them to enforce it.

Even if the buyer replies - providing they do not cite any unsatisfactory aspects of the transaction in their responses - and they subsequently leave a neg. You can get it removed. Or if they respond with just a comma or one word. Ebay calls it "subverting the negotiation process" or somesuch. Many of the sellers on the UK Powersellers forum have got negs removed under such circumstances.

The idea behind it (in theory) is that the buyer held the communication process "in contempt".