Can Your Account Be Restricted/Suspended For A High % Ratio Of Neutrals?
Hello,
I've been selling on eBay for about 1 year, and have a total of approx. 900 feedback ratings with 2 negatives and 7 neutrals (overall rating is 99.8%). The problem is that, while the 2 negatives were from many months ago, 5 of the 7 neutrals were received in this month.
I've done about 140 transactions this month, with no negatives, but 5 neutrals. However, 2 of the 5 came from the same person who bought two of the exact same thing on the same day, so in eBay's eyes is that really just 4 neutrals for the month? I'm very, very worried that 5 neutrals against 140 rated transactions is a devastatingly bad ratio.
In any event, even though I've had no negatives this month, can the ratio of 5 neutrals against 140 transactions so far cause an account restriction or suspension? My DSR ratings otherwise are in good shape. It's just very strange how I've suddenly seen such a surge in neutrals and am curious about how it could affect my account. My hope is that it can't, but after reading this forum and reading so many horror stories I'm leaning toward the idea that it very well could affect it...
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