NO feedback left: what are my options

[DoucheMcBaggins]

I recently got three low DSR's from the same person. Then I faced a crazy person who tried to scam me out of some merchandise and eventually won that. However, I got four low DSRs because of two people and now in a few days, I'll be above the the 1% item as described.

However, only about half of my buyers leave feedback, and even less leave DSR ratings. Is there any way to get these buyers to leave DSR feedback?

[rsot]

Have you analyzed a) your shipping and b) the product sold? Are you sure the problem isnt with your own business model? Just saying...sometimes there are problematic periods with any business ESPECIALLY during this time of the year

[JamesNorth101]

You could send some of your buyers message asking if they have had their item, and if they have if they could leave feedback and 5 stars.

[jeffweico]

If this was just a one time quirk, then increasing sales will dilute those bad DSR's. But if your products inherently have problems, then increasing sales may not be the way to go.

[DoucheMcBaggins]

Originally Posted by rsot

Have you analyzed a) your shipping and b) the product sold? Are you sure the problem isnt with your own business model? Just saying...sometimes there are problematic periods with any business ESPECIALLY during this time of the year

A: My shipping is free for any small item and I ship within two days. I have a three day time for handling on my listing, but I oftentimes send in 1-2 days.

B: The products I sell are usually remote controls and magazines. These remote controls are original OEM remotes and not those junky universal ones. The magazines are usually vintage pc magazines or role playing magazines.

The first one was someone that has scammed about 20-30 people for that same item. He claims it doesn't work, but then wants a full refund and wants people to pay to ship it back. He didn't get his way and left negative feedback. I originally contacted ebay about it and they said they'd remove his feedback due to what he was doing. However, when rubber meets the road, they completely retracted on that statement and didn't do anything. What a surprise.

The other person is someone that sells vintage role playing magazines too. They sent them back saying that there was no games in them, I quickly refunded him once I got the items back in my possession. He left positive feedback for three items and left 1s for DSRs.

I got one negative feedback this year but five soft positives with dings on them.