Forum

Will eBay Remove Feedback if buyer followed up
 

If its past 30 days, and can no longer send the revision request, but the buyer followed up with the feedback indicating the issue was solved, will eBay remove the feedback based off of that?

Re: Will eBay Remove Feedback if buyer followed up
 

Nope. Only if they abuse some policy.

Re: Will eBay Remove Feedback if buyer followed up
 

Still might be worth a shot to shoot them and email. It is rare but every once in a while you will get lucky and have feedback removed.

Re: Will eBay Remove Feedback if buyer followed up
 

Really should get the revision feedback invite going for proper change - if buyer agrees

Re: Will eBay Remove Feedback if buyer followed up
 

What was the original issue?
Ebay regularly will remove feedback after a phone call if the buyer states they have not received the item but tracking says they have, buyer leaves a comment about not combining shipping fees, in messages states they intend to leave negative feedback to disrupt business, opened and closed a paypal case, you won a paypal case, any extortion sounding messages and that is about it, but sometimes if the buyer simply has been very difficult an exception can be made.