Buyer left Neg 2 days after purchase! Worth to call in to remove? - eBay Suspension & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Account Topics > eBay FeedBack

eBay FeedBack General discussions on eBay feedback, seller feedback, positive feedback, negative feedback, DSR rating, increase feedback

Reply
 
Thread Tools
  #1  
Old 12-06-2015
Pnw507's Avatar
Junior Member
 
Join Date: Aug 2014
Posts: 61
Thanks: 4
Thanked 7 Times in 6 Posts
Activity: 0%
Longevity: 39%
iTrader: (2)
Default Buyer left Neg 2 days after purchase! Worth to call in to remove?

Sold an item and shipped next day. Handling time in ad was 2-days. Buyer contacted me on the second day wanting to cancel order after I already shipped it. I declined the Return request as it was already in the mail. Informed buyer it was already shipped. In hindsight I should have just hit the accept button upon item being returned.

Buyer was upset by this and leaves a neg on day 2.

I did not upload tracking or mark "shipped" as I drop ship and am not able to get tracking same day from my supplier. Yes, I know not ideal.

I will be calling the buyer and also uploading tracking to Ebay proving I shipped the day after. My questions is should I call Ebay on this one to try and get it removed? I only have 10 feedback total on account and not I am at 90% and I have not sold a thing since my rating dropped. I looked up his feedback left for sellers and whad ya know he has left 15 negs in the past 6 months!

Thoughts?

Last edited by Pnw507; 12-06-2015 at 03:19 AM.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-06-2015
Junior Member
 
Join Date: Jun 2015
Posts: 28
Thanks: 10
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 32%
iTrader: (0)
Default Re: Buyer left Neg 2 days after purchase! Worth to call in to remove?

I think u should make the first move and contact ebay telling the whole story, they probably say no action has been done so just wait and see. by the time you got limited, you can call back again and tell them u already contacted ebay when issue happened and ask them to check the comments. ebay like people who is co-operative, ur action is reasonable and ebay should be on ur side, u should be fine.
Reply With Quote
  #3  
Old 12-06-2015
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,127
Thanks: 1,107
Thanked 4,794 Times in 3,322 Posts
Activity: 35%
Longevity: 70%
iTrader: (4)
Default Re: Buyer left Neg 2 days after purchase! Worth to call in to remove?

What you have there is a scammer. He waited for the item to ship then cancels the sale, so he gets his cash and item but since you said no....he just gave you a negative. Contact EBay and make sure to point out that he wanted to cancel the sale after u shipped. Your downfall here is the tracking issue.
Reply With Quote
  #4  
Old 12-06-2015
muzzie's Avatar
Senior Member
 
Join Date: Jan 2015
Posts: 1,972
Thanks: 218
Thanked 387 Times in 278 Posts
Activity: 0%
Longevity: 35%
iTrader: (22)
Default Re: Buyer left Neg 2 days after purchase! Worth to call in to remove?

Upload tracking, and contact EB, they will help you.
Reply With Quote
  #5  
Old 06-18-2016
Senior Member
 
Join Date: Mar 2012
Posts: 321
Thanks: 73
Thanked 25 Times in 23 Posts
Activity: 0%
Longevity: 58%
iTrader: (0)
Default Re: Buyer left Neg 2 days after purchase! Worth to call in to remove?

Iv had 5 unfair negs and 3 neutrals removed by ebay over the last 18 months. So yeah, wont hurt to try. 5+ years ago it was a different story. But their feedback removal policy has changed.
Reply With Quote
The Following User Says Thank You to ebabe For This Useful Post:
zedanimal (06-19-2016)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Worth it to call in? superpooper eBay Discussion! 24 09-29-2015 04:58 PM
UK hold for 21 days ? AFTER FB LEFT AND TRACKING INFO. tattitude PayPal Talk 0 08-09-2013 11:28 AM
how to remove pos fb left for buyer ateep22 eBay FeedBack 0 03-04-2013 01:54 PM
Can you remove or "edit" pos FB left for buyer? DogFacedBoy eBay FeedBack 1 06-11-2010 11:32 AM


Aspkin Group

All times are GMT -5. The time now is 12:54 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts