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How is this possible?
 

I oversold an item by 1, so instead of canceling the auction listing and getting charged the 10% early fee (a $50 fee). I decided to send a new invoice with a shipping fee of over $1k when it sold. I have done it before and nobody pays that amount.

This time its different, the buyer hasnt paid yet and somehow opened a item not received case against me and somehow left negative feedback. I dont get it, the buyer did not paid for the item.

How is this possible when there is no payment. I checked paypal for a credit card even a echeck payment, nothing shows up. He says he contacted ebay to see if I can correct the issue but I am not going to correct it.

I can call them to get the negative feedback removed but the account is in a woman's name. I just dont get it how is this possible, its kinda been bugging me for a few days.

Re: How is this possible?
 

Does it show the item as paid for in eBay for that buyer?

Re: How is this possible?
 

If I am reading this correctly, don't you think that by doing so, your customer could eventually get upset seeing shipping fee of over $1k?

In eBay eyes you are the scammer who is trying to get 1K$ from your customer.

Not a very wise workaround in IMHO.

Re: How is this possible?
 

ilcarletto is right about the shipping deal but just fyi, buyer can leave neg feedback at any time - even before payment.

Now, the likelihood that this feedback will stick is low so that should be fine to fix.

Careful on overselling :(

Re: How is this possible?
 

You have to open an unpaid item case, when he does not pay the feedback is removed.

Re: How is this possible?
 

Buyers can leave feedback even if they don't pay for items. They have been able to for quite a while

If you open an unpaid item case then it should get removed.

You would have been a lot better off being totally upfront with the buyer though and telling them you made a mistake and oversold. I would be pretty annoyed if I bought an item and then got sent an invoice for $1,000 shipping without any sort of explanation.

Re: How is this possible?
 

I guess nobody reads anymore.

The buyer did not pay for the item yet, and I cant open a unpaid claim since there is a "item not received" case against that item. I just dont get it.

I know that feedback will be removed if the is a unpaid claim is closed without payment.

Re: How is this possible?
 

Sounds like your only option is calling Ebay to get this sorted out. Of course they will probably frown upon your $1k invoice, but what else can be done in this situation?

Re: How is this possible?
 

I would be careful about overselling and be upfront next time if you oversell.

Call eBay to get this resolved but you might want to have a sister or mother call for you since its in a woman's name.