 Listing taken down MC045 after adding managed payments to my own account today.
Listing taken down MC045 around five hours after adding managed payments to my own account today, eBay say in their email, that it looks like my account has been used without my permission.
"We secured your eBay account because we believe that it has been used without your permission. Rest assured that your financial information is safe—it’s stored securely and can’t be viewed or accessed by anyone. If necessary, we may have reset your password. We also canceled any unauthorized buying or selling activity and credited any associated fees. In some cases like this, we need to remove listings too. You’ll find details of any of your listings that we had to remove at the bottom of this email.
Though we took steps to secure your eBay account, your personal email account or third-party listing tools may have also been accessed without your permission. You should change your passwords for these accounts as soon as possible.
Once you secure your personal email account and third-party listing tools, you should reset your eBay password.
If you are an active seller and use a payment provider to pay your fees, you’ll need to confirm your billing payment method before your next billing cycle to avoid any further disruption.
Once you change your password, you should update your secret questions and verify that the contact information on your eBay account is correct. "
It is my own UK account with my own details, account is around 3 or more years old and has not been used in a long time, but just got a message from eBay saying they think my account has been used without my permission.
I did add managed payments today to sell my first item on the account, also added a new mobile number and to update the address.
Perhaps I did too many steps in one go?!?!?
But it is an old account with 9 feedback, I was going to use it as my backup selling account for mostly selling old tat that I would not want to put on my main selling account.
I have reset the password, the address details remain, but I had changed the username on the account like a year or more ago, eBay have changed that back to the original account username when the account was created and reset the phone number back to the old number that I no longer use.
A bit confused by it really, the item was a brand new video game, nothing unusual, low value too.
I have been suspended in the past and have used these forums in the past, they have been most helpful.
Should I contact eBay in the morning and explain the updated mobile number and the listing where actually by myself the account owner ?
Last edited by Justwondering; 10-07-2021 at 05:53 PM.
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