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| muzzie | 12-01-2021 09:01 AM |
Your payouts are currently on hold while we conduct a performance review
Received this one around 36h ago: Quote:
Your payouts are currently on hold while we conduct a performance review
Dear Seller,
Your payments are on hold, pending completion of a performance review. We will release the funds when the review is complete. You may continue to list and sell on eBay’s platform during this time.
Performance reviews help keep eBay a safe and trusted marketplace for buyers and sellers. We may conduct a review based on a variety of different factors such as increased customer claims, a sudden change in your selling pattern, late deliveries or negative buyer Feedback. Funds placed on hold during a performance review ensure that there are enough funds to refund buyers in the event of a dispute. We appreciate your cooperation. Please continue to fulfil orders and maintain your seller standards.
| No any MCxxx, no additional emails, no any timeframes given, account not having a silent kill as for now... how long to wait? |
| ijusstv718 | 12-01-2021 10:25 AM |
Re: Your payouts are currently on hold while we conduct a performance review
invoices request coming soon .... you'll see |
| muzzie | 12-01-2021 10:30 AM |
Re: Your payouts are currently on hold while we conduct a performance review
And if I've sold only 1 item, which is second-hand and personal?
How long to wait? As there is no any timeframe specified in the email... |
| ijusstv718 | 12-01-2021 12:36 PM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by muzzie
(Post 1177569)
And if I've sold only 1 item, which is second-hand and personal?
How long to wait? As there is no any timeframe specified in the email...
|
did you receive any buyers request to cause this ?? |
| muzzie | 12-01-2021 01:04 PM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by ijusstv718
(Post 1177579)
did you receive any buyers request to cause this ??
| Item delivered with signature, customer happy, positive feedback received. I contacted customer support to ask when will be the payout, they said they see that all cool, and manually released the money. I noticed date of scheduled payout (next day) and went for a sleep. But during the night, this message arrived and payout date disappeared. |
| e2free | 12-01-2021 01:35 PM |
Re: Your payouts are currently on hold while we conduct a performance review
quite normal, you will get your normal payout after around 5 days |
| muzzie | 12-01-2021 02:20 PM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by e2free
(Post 1177591)
quite normal, you will get your normal payout after around 5 days
| I am confused as I've seen same email with clear timeframe of 5 days. But here no timeframe. |
| agent006140 | 12-03-2021 09:14 AM |
Re: Your payouts are currently on hold while we conduct a performance review
what is the item sold? |
| agent006140 | 12-03-2021 07:06 PM |
Re: Your payouts are currently on hold while we conduct a performance review
You are in Latvia,did you sign up with a Latvia Bank? |
| muzzie | 12-04-2021 02:39 AM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by agent006140
(Post 1177815)
You are in Latvia,did you sign up with a Latvia Bank?
| Nop, and that is not really needed |
| muzzie | 12-04-2021 02:39 AM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by agent006140
(Post 1177784)
what is the item sold?
| Just expensive item. |
| agent006140 | 12-04-2021 09:11 AM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by muzzie
(Post 1177835)
Nop, and that is not really needed
| so how do you receive the money?
is Latvia on Ebay MP or Paypal? |
| muzzie | 12-04-2021 09:13 AM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by agent006140
(Post 1177867)
so how do you receive the money?
is Latvia on Ebay MP or Paypal?
| MP, to bank |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by muzzie
(Post 1177836)
Just expensive item.
| Feels like a generic message likely related to the amount of $ that came in - if no other issues on the account, the likely 5 days will be standard |
| muzzie | 12-04-2021 09:28 AM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by rsot
(Post 1177870)
Feels like a generic message likely related to the amount of $ that came in - if no other issues on the account, the likely 5 days will be standard
| Hope so. Just seen it first time in my life |
| Roy3805 | 12-11-2021 08:01 AM |
Re: Your payouts are currently on hold while we conduct a performance review
I’ve had over 10 accounts receive this message around 12am right before they send the payout. Within 24 hours some get MC011. The accounts that passed the 24 hours eBay lifts the hold after 5 days. What triggers this is sudden increase in selling activities and late shipments. I’ve had over 11k on hold when I received this message I couldn’t explain the anxiety I had between those 5 days. |
| betterlife2021 | 12-11-2021 12:22 PM |
Re: Your payouts are currently on hold while we conduct a performance review
is it a local bank in your country? |
| muzzie | 12-11-2021 02:26 PM |
Re: Your payouts are currently on hold while we conduct a performance review
Update : hold was removed automatically in exactly 5 days. |
| betterlife2021 | 12-11-2021 03:26 PM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by muzzie
(Post 1178707)
Update : hold was removed automatically in exactly 5 days.
| congratulations |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by muzzie
(Post 1178707)
Update : hold was removed automatically in exactly 5 days.
| Did you continue to sell while your account had the review or did you pause? |
| muzzie | 12-12-2021 04:13 AM |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by nyc
(Post 1178732)
Did you continue to sell while your account had the review or did you pause?
| Paused. My accounts sell rarely, so that was fine. |
Re: Your payouts are currently on hold while we conduct a performance review
Quote:
Originally Posted by muzzie
(Post 1178750)
Paused. My accounts sell rarely, so that was fine.
| Thank you for sharing that. Performance review is a new problem I am facing now. |
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