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competitor threatening
 

Received a message yesterday from a buyer accusing item is @@@@ and requested full refund + return postage ASAP so she won't take it further.

Product was sourced in different kind of places, small stuff never got bothered to verify plus no worth to do so, cheap thing anyway.

Agreed for the return but suggested her to go through return case.

She changed her face immediately and threaten me to report me to ebay and trading standard.

I kindly suggested her to go through case again.

Eventually she did.

I click "agree".

Today got her another message said since item is @@@@ by ebay policy she won't be able to return it to me.

Then I went through to her account. She is a very big seller most of her products are same brand as this one I sold to her. I barely got this product, once every month probably.

She left negative feedback to her other competitors and they followed up as "she kept the item and money never returned then re sell it on her own store", not only once. And one negative feedback to one competitors was removed by ebay.

I am not angry about it, just feel very sick.

Reported her to abuse ebay buyers protection or try to trade with seller for a potential negative feedback.

Not sure if I'm right or not, anyway this account only can 10/1000 per month for almost a year now, I don't care about it if it's closed.

But any idea how to fight back to this kind of annoying bugs?

They should get a life first or focus on their own business, obviously she didn't sell well every month by the monthly feedbacks she receives, got plenty of time to wandering on site to buy cheap same thing from other sellers and kill them one by one or get something free for herself.

Sigh. :mad2:

Re: competitor threatening
 

Stop selling the item, find another product, move forward.

Re: competitor threatening
 

On my post I explained I really don't care about this account, I barely have this product, once every month? Don't give a thing.

Just want to know, anyway to fight back to this buyer??? With this dead end account, at least it has couple of more days to go I assume.

Re: competitor threatening
 

Well then let me ask, What would you like to happen to this competitor?

Re: competitor threatening
 

Buy from her and do the same, that is the best thing.

Re: competitor threatening
 

Let ebay knows she is abusing buyers protection system, want to trade with buyers for the things she demanding, avoid ebay return policy, trick sellers, get her account suspended if it's possible.

Re: competitor threatening
 

Call ebay and get to someone past the first tier level people, they cant do anything...and don't speak to anyone outside U.S...waste of time.....If all you say is true, I think I could get them in trouble.......

Re: competitor threatening
 

ALWAYS check your buyer out before making any arrangements with them.

Keep control of your account.

:croc:

Re: competitor threatening
 

Tit for tat doesnt really solve the issue :( need to teach that other user about policy ....and manners

Re: competitor threatening
 

The minute this came up, I would have issued a refund, added her to my blocked buyers list and moved on. In my opinion, it is almost always a mistake to get eBay involved. Their judgment is not always fair and sometimes the mere ACCUSATION of selling a phake item will get your account closed. Not always, but sometimes.

When an eBay transaction goes south, it is no longer about making a profit on that item, or even getting it back. It is all about damage control. When this happens to me, my goal is to make the buyer go away as quickly as possible, preferably without leaving a negative feedback.

There are some people on eBay who do this type of thing to get free merchandise. And I hate being taken advantage of. But they can only do it to me ONCE. And these buyers eventually get what is coming to them. If they have too many cases opened or claims filed, eBay is likely to boot them as well. eBay is very profitable, but the profits depend on automation. When a live person has to get involved, their profit on the transaction goes away very quickly and turns into a loss.

Remember, you are in business to make money. Anything that takes your focus away from that is to be avoided like the plague!

Re: competitor threatening
 

That is great sounding advice

Re: competitor threatening
 

You prolly dont wanna hear my advice, its malicious

Re: competitor threatening
 

All opinions are welcome here. My opinion is simply that, just an opinion.

If taking the hit is going to haunt you for the rest of your life, then by all means fight back by all means fair or foul.

I know there are a lot of younger people on this forum and you guys have a different outlook on all of this than I do. I am responsible for over 10 people, 3 cats and 2 dogs. I HAVE TO look at everything from a business standpoint. I cannot drop the ball, or get distracted by a scammer.

But having said all that, there have been times I would have liked to be able to grab the scammer by their neck an do some pretty nasty things to them. It is a perfectly natural reaction to being scammed.

Re: competitor threatening
 

I am not saying that it should be you OP, but something needs to be done about this seller making 100% profit off people this way!!
I really dont know how some people sleep at night!

Re: competitor threatening
 

Trust me, it will haunt them later. you may not think so now, but when you get older, you start to regret the stupid things you did when you were younger. I'm talking about stuff that hurt someone, not trying pot or something.

Re: competitor threatening
 

I agree.

Her account was registered six years ago, 2k+ positive feedbacks since she actually bought a lot almost 50% those feedbacks are coming from her purchasing.

Went through her feedback as buyers, funny to see quite some are removed by ebay.

My situation is very simple, less than 1 year, 10/1000, to be honest not so much I will lose if I keep on playing this game with her, but really would like to let ebay be aware of this kind of people.

Left all the facts on ebay case, screenshot fors her feedback left to others and their follow up. Her first message sent to me for the blackmail.


The only problem is, if the item is phake, I'm not sure as it wasn't verified, what will happen if she go to report to the trading standard and brand company? I use a logistic to ship my products, as she received the post, will my logistic company get trouble?

If not, then WTF I will just play, curious to see what will happen. Of course this account won't last any longer.

Re: competitor threatening
 

Yes it's true, but feel like I can not keep quiet and be manipulated as the other victims. They got negative feedback + money gone + accounts gone (some of them are not registered anymore). I know she won't just go away even if I fully refunded her + return postage, she won't return the item back to me anyway, plus she will still report me to ebay. According to what she did before.

I believe there are some super evil people on ebay, she is one of them.

Re: competitor threatening
 

It is highly unlikely she will even do anything, since she is most likely getting the items from the same place as you and if you say she is selling the freebies she gets from other sellers to, then she is possibly selling the phakes to.. so she is only blowing hot air.

Re: competitor threatening
 

Medication :FF:

Re: competitor threatening
 

I wll have what you are having :bounce:

Re: competitor threatening
 

If stress pills would not require a prescription, eBay sellers would have emptied those shelves or better the manufacturing industry boosted for too much sales.

We (eBay sellers) make problem for ourselves by being selfish. Karma definitely follow these scammers, but they also need a simple dose to keep them on the ledge to realize the evil in them.

If you don't care about your account why not call them up?

I always call when I got problems. And make them look like a scammer over the phone that they are!

Just call them up. "Hi I got a problem with a buyer who is not really a buyer but competitor. There is proof that she has been doing this many times and abusing the system, please take a look at her feedback. I don't know what to do!" And let the person on the phone tell you etc. Chances are they'll tell you that they will help you out a bit and if this person gives you a NEGATIVE they'll remove it just got to call back.

Also mention that she said your item was ⊗⊗⊗⊗ but yet she sells the same type of items so why buy from you only to hurt you and then resell it on her account.

Mention that stuff man. I don't let no one push me around. I always check to see if that email or name is not registered on facebook to see if they brag about it also to people to show off! Cause you can always take a screen shot or tell the rep on the phone to enter that email on facebook for proof. I've done it before! And won a case. Kept the money.

Don't let no one push you around. You make another stealth she does it again! Heartless people.

And what does that do to you if she'll "haunt" when she gets old. Great she took away your business and drove you down hill on a product! I personally don't put up with this BS!

Fight back! I've had a few people buy from and try to open a case saying it's not the item or they never got it when tracking shows. My items are like $9.99 and I always say "not as item des.... sorry but I won't rip anyone off for $9.99 and lose my account been selling for a long time and look at my account and feedback this customer is trying to get free items this is abusing the system what do I do?" You know how many times that's worked?

Fight back, if you lose an account then oh well you don't care anyways. Buyers can make claims all they want! Ebay knows that not all sellers are bad they also know that sellers scam buyers daily!

That's what I'm saying! Don't let these people push you around!

What if you can't find another product that sells good or earns you money or can't make a buck off ebay in the end? :(

Re: competitor threatening
 

Absolutely I agree with you. Maxim I will lose a 10/1000 account which I actually lost faith on it for a long time. WTF.

But will be really interesting to see how it will continue after I uploaded all of her followed up feedbacks from other victim competitors. She has been quiet now for 3 days... but well don't know how crazy things these people can do!

If she can last from 10 till now with 2K+ positive feedback both buying and selling, she must have some ways to avoid get herself into this kind of trouble, or, other sellers are just too soft to fight back????!!!!!

Re: competitor threatening
 

I keep reading that the buyer was a scammer. It seems that they were an out right competitor and this has happened to me too too many times. Ebay just turned there backs on me so i started to invest money into knocking the competitors out of the picture. Things have calmed down quite a bit now that they have lost their accounts for 10+ negatives and constant complaining about their items. Yes i only did it to the ones that were hurting my business and never would i do it to someone who was selling outright. So my advice would be to slam them to the ground if you can afford it ;-)

Re: competitor threatening
 

So here is how I fight back:

Buyer's message:
"As you know and I have informed ebay, phake items have to be taken out of circulation so I cant return"

Your message to the buyer:
"interesting. It's not your first time you threathen your competitor for something you think is phake and to ask for return postage and full refund immediately first, then you keep the item and resell it in your own store. Just look at the negative feedback and those feedback removed by ebay. Please don't do this. It's not nice. You are a good seller and I have no intention to take over your market. Thanks for your kindness."

Buyer's message:
"This is slander I do not sell phakes and never have, my stock has been checked by trading standards, I have helped xxxxxx at head office with the phake issue, they know I don't sell phakes! Yes if ever I buy a phake I always give the seller chance to put it right before going to the authorities, it is you who are in the wrong not me, you admitted you did not buy this from xxxxxx but a new supplier, who in your own words you did not check out I am going to ebay about your threatening behaviour towards me"

Your message to the buyer:
"sorry I can not agree with you. On your first email sent to me, you requested me to send you full refund and return postage, then you won't take this further. I read your feedback left for your competitors and their reply, I found out you did it before to keep the money and item, then resell it. So I can not follow your demand to do so. Second, it's you threaten me with what you want if I don't do what you requested, then you would do this or that... I am always polite and calm down with you, never threat you anything to get what I want. Please read my words again. Yes I do believe you sell real, but from your recent feedback someone doubt it as well. It's the fact left on your feedback. Again, now I'm not threating you, just tell you the fact. I am not a big seller like you, I will need to take this oppurtunity to find out by myself as well, however what you are doing so far is just rude and arrogant. "

Your message to the buyer:
"And what do you mean about: "always give the seller chance to put it right before going to the authorities", what is "put it right"? Please define. From what your first message sent to me, is you are demanding a full refund+return postage ASAP. And from your previous feedbacks left to your competitors, it shows at least two times you kept the money and items, then left negative feedback to them. Sigh. I guess there're probably a lot of other similar cases but kept behind your own side."

Your message to the buyer:
"If one day my account get closed because of I don't have the time to verify the product myself, I have to take the result and I do accept it, it's my fault not be professional on this, but I do feel what you are doing to your competitors are not fair or nice. You are a seller too, you will also feel bad when your competitor do the same to you. Your kindness are very much appreciated. "

Your message to the buyer:
"After all, I just thought: 1, it's not nice to trade with seller for the potential negative feedback on ebay according to your first demanding for the full refund+return postage before you return it or avoid the return case. 2, you did keep the item and money before from seller, then you resell it on your store, not once. 3, all those "report" you requested are based on you didn't get what you demand at the first stage. So you actually are abusing this buyer protection system to get what you want. Maybe a free item so you can re sell or to kill one more potential competitors, I don't know, but so far from all those facts from your record you left to other sellers and the demanding to me, I feel like that. I hope I am wrong and I hope you are not such terrible person. Again, I feel sorry for the product I sell to you make you feel bad, I will do my best to help as a seller, but I don't want to be manipulated by a competitor. Thank you for your understandings. "

All screenshot of her feedbacks left to competitors and their follow ups are uploaded to the case, including her first blackmail message to me demanding full refund+return postage immediately.

At the moment I do hope ebay will look into this on her. Compare to her, I'm really a small shrimp, 10/1000 many different craps sale per months means nothing to anyone.

Re: competitor threatening
 

The best way to take care of this problem is close his/her paypal account if it's a real account. Tell them you will close there account that you have ways. If they don't care usually because they don't believe it or it's a stealth. Be creative it's very easy to have somebody's account put limited or on hold for paypal be it either a buyer or seller account. Only do it when it's necessary. Some people deserve it to shut down there huge ego.

Re: competitor threatening
 

How crazy can it get? Well picture her on CNN for stabbing you or getting shot at! Welcome to America! I mean MERICA! =}-

Because most would think with 2k feedback she is unstoppable? OR they don't got the brains you got or others who would deal with it if messed with?

Re: competitor threatening
 

Take over your market! lol I love it!

Call ebay on her!

She wants to get rid of you before your limits go higher and you are a danger! Call up EB dude!

Re: competitor threatening
 

Its clear this lady is familiar with what shes doing. She definitely has taken some time to read ebays policies, but shes missing a few things that is getting her some strikes. Definitely not her first rodeo. And shes really pushing it.

As sellers can strike out so can buyers in the same way. Like a seller account who has little or low feedback count cant get as many strikes as a seller account that has been selling and has a lot of feedback, it works the sames for the buying end. Too many claims and not enough satisified purchases will lead to ebay banning the buyer for reaching that threshold.

2k feedback is a joke to ebay

Re: competitor threatening
 

if you have enough accounts buy something she is selling and flip the script (this is if you want revenge) Remember " the man who seeks revenge digs two graves" ancient Chinese proverb

Re: competitor threatening
 

2 Million feedback, member since day 3 on ebay, 5 Stars all across, verfication SSN, EIN, passport, business, phone, ebay rep stops by to verify in person, and 1 get negative feedback! BAM BANNED FOR LIFE! Ebay a new way of life!

Re: competitor threatening
 

Exactly what I mean by 2k feedback is a joke. Lol.
And I forgot to mention those extra randomnary (rep probably fueled bad day at work) cases as ghost described above. Thanks for covering all grounds.

Re: competitor threatening
 

I know a joke, but I've read people online who had tons of feedback in the 6 digits and got closed down. So I just make fun of it.

What's really lame is that Ebay doesn't explain or if you post something of a brand even USED or something cheap to see if it works or not they just close you out. I never dealt with stuff like that but it really bites!

I'm happy Amazon is winning the war!

Re: competitor threatening
 

I agree with JeffW, generally move on or your revenge list gets way too long.

I hate this competition thing..very very hard to solve, I think someone on amazon is doing it to me as they are mad that their little monopoly has been affected......but I have no real proof......

Only time I ever did stuff to someone was when an arrogant/nasty kid threathened to come over and see me due to some perceived refusal on somethng, and as it was a real-lish acc, there was a chance he could.......I waited a while and then started to play with his acc and sent him on wild goosechases and alot of other stuff I cannot mention -that did not haunt me at all, I laugh whenever I think about it, I am very imaginative..it was brutal.....