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-   -   Paypal want my first CC numbers..... (https://www.aspkin.com/forums/ebay-paypal-horror-stories/98526-paypal-want-my-first-cc-numbers.html)

Assicur 08-09-2016 04:18 AM

Paypal want my first CC numbers.....
 
Hello Community ,

my paypal account is more than 5 years old , verified with CC and Bank Account
In the last 3 Years i didn't use the account . Now in the last months i use a newly open ebay account to sell items . Payment Option i offer my old Paypal Account . Customers use it for payment and the money was hold 21 Days
No Problems for me . All customers are happy and paypal inform me that i can use the Money now ( 1400,- Euro )
Now the story beginns :
Days before i change my Bank Account ( verified by paypal )
To this new Bank account i want to transfer now my money , but i get the information that there some problems with my account and i have to contact the support . They answer me i have to download my ID for verification . i send them a lot of dokuments and hours later i get the message that i can use now my account without restrigtions
Hours later i want to transfer again the money to my bank Account...again not possible .... call to the support ...answer there is a problem with difference IP's . I told them first i change my provider , second my wife check also my paypal account but she is living in a other town and last but not least my son also use the computer maybee with a other IP .....so far so good or not
Now the support ask me for the last four numbers from my CC i use for verification ..no problem for me ..i find it easly ...but after days they ask for the first four numbers ... and now i cant answer ...i forget years ago to change this CC in a new one ... all datas from the old CC not longer in my hand and there is no way to get the information .. so i think the money is lost ore somebody knows a way ....

florea_cioaca 01-19-2017 03:02 AM

Re: Paypal want my first CC numbers.....
 
wow dude it kind of sucks, if you used real credit cards maybe you can ask your bank as they should keep logs of your entire activity for 5 years?
If you used vccs... I honestly advise you to look again in your documents on pc maybe you wrote it somewhere or in email where you've talked with the vcc seller.
Other chances I can't imagine. However please keep us updated. I guess if you can't retrieve these information you'd just better call paypal and explain everything as they should provide another alternative?

thomegome0 08-16-2017 09:27 AM

Re: Paypal want my first CC numbers.....
 
tell them you do not have the card anymore they will usually let everything continue. they will ask you a few trick questions dont answer them or say dont know and offer to provide them your new credit card. and tell them you will only use your account from your home computer to avoid any problems in the future
hopefully this should work for you


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