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Hello guys


Ebay has temporary restricted my account and this was the message they sent to me.



A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account:
- Selling privileges have been temporarily restricted. You won't be able to list new items or revise current listings. You're also not allowed to register a new account.
- Some or all of your listings may have been removed. Any removed items will be listed further down in this email.
We have credited all associated fees except for payments processing fees and the final value fee for your listing(s).


To appeal this restriction, you'll need to:
- Provide proof of delivery for all of the items sold on your eBay account.
-- The easiest way to do this is to submit tracking numbers for each of the items posted. This will help show buyers more of your selling history and will also allow us to confirm that your items have been posted. To upload tracking, please visit the adding tracking information page: http://pages.ebay.com/help/pay/upload-tracking.html
-- You can also verify delivery by providing the feedback you have received from buyers.
- Address any outstanding concerns from buyers who have opened cases against you through eBay or PayPal.

eBay
-- Visit the eBay Resolution Center: http://resolutioncenter.ebay.com
-- You may need to sign into your eBay account before proceeding. In the Resolution Center you will find information on resolving problems with your buyer.

PayPal
-- To resolve your PayPal dispute or case, log into your PayPal account and click Resolution Center at the top of the page.
-- You can view the status of any open dispute or claim from here.
Activity on your account didn’t follow our policy. More specific details are provided below.
Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.

I tried to contact them and they replied to me with this :

Hello x,



Thank you for contacting eBay. My name is Nishikanta and I am pleased to assist you with your concern related to your eBay account.



We are experiencing high volume in queue due to which there has been a delay in response. We apologize for the inconvenience caused.



I understand that you are concerned due to the restrictions placed on your eBay account. Rest assured; I am here to help you resolve your concern.



Sayf, after verifying the details of your account I’ve identified open cases on your account; hence, we need you to resolve all the open cases you have from your buyer and upload a tracking number to all of your sold items. I also understand that you can’t provide tracking for all your items, so I request you to provide us the M2M communication or buyer’s feedback for the confirmation from the buyer’s end that they have received the products. You can upload the documents in the below link or you can send them by attaching them to the reply of this email.



http://ocsnext.ebay.com/ocs/mudcwf?d...RiskManagement



I respect your cooperation and patience in dealing with this matter. I am happy to be of your assistance.



We appreciate your relationship with us! Thank you once again for contacting us.



Kind regards,



Nishikanta M.

eBay Trust & Safety


Is there any chance that i can get back my account? And what should I provide them?..

Originally Posted by Steveo036940 (Post 1068614) Pretty simple... tracking numbers

Originally Posted by Stayalive (Post 1068652) I don't have tracking numbers.. that's the problem

Originally Posted by orient (Post 1069347) exactly same happened to me. first they asked shipping documents which were already available, then they asked scanned original shipment documents not simple tracking numbers. And now after i provided all, they started asking supplier invoices. I provided all of them too but i started get nervous.. Anyone had this issue before ?

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