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-   -   How long to respond to an MC011? (https://www.aspkin.com/forums/ebay-suspensions/106600-how-long-respond-mc011.html)

kirkland 04-10-2017 04:47 PM

How long to respond to an MC011?
 
So I opened a new account, sold a few items too fast, and got slapped with a MC011. Noob mistake.

My question is, if I decide to salvage this account, how long do I have to respond to the MC011 with the appropriate documentation before they get suspicious. A week? Etc

Also a second question: will this trigger anything on my PayPal?

JamesNorth101 04-10-2017 05:27 PM

Re: How long to respond to an MC011?
 
If there is a time frame eBay will tell you the exact time frame. Usually its 72 hours.

If they don't give you a time frame then in theory you could leave it 3/4 months and get it done.

If you want to salvage the account though the sooner the better is the way to go about it

PayPal should not be effected by an MC011

MM78 04-10-2017 05:40 PM

Re: How long to respond to an MC011?
 
What exactly does the message say?

kirkland 04-10-2017 10:04 PM

Re: How long to respond to an MC011?
 
It says:

We're committed to reducing both fraud and negative buying experiences etc

Please upload the following:

- drivers license front and back
- copy of a bill or statement
- invoice
- business license"


Re: time frame, it doesn't say anything about 72 hour time frame. Or any time frame, actually

konkuy 04-10-2017 10:07 PM

Re: How long to respond to an MC011?
 
I have actually gotten this with my legitimate business account before, and I called them immediately. They want to make sure that you are legit. They will be asking you for proof of ID, address, and invoices from your vendors. Just move on if this is your stealth. Obviously for me, that was my real information when I had that business, so I called right away, and the restriction was lifted. Ebay gave me so much problem, I had to literally keep their number on speed dial because I was making so much sales so quickly.

Speeder33 04-11-2017 10:39 AM

Re: How long to respond to an MC011?
 
The more documents they ask for, the more difficult it is to lift a limit. The standard limit asks for ID + bill + maybe invoices. If they ask for these 3 + business license then its a little more difficult than average but far from impossible.


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