So, 1 of my account is banned today. A couple weeks ago, eBay email me asking for permission to collect tax. I upload my business license and resale certificates. They told me the documents are not sufficient, which make me wonder what documents they are looking for. I replied to that message, asking what documents they're looking for, so I can provide it.
They didn't answer, and today they suspended me. They told me that I can either remove tax table, or provide new documents. I sent them those documents again, and telling them that even though I have the resell certificate, I will just remove my tax table. It seems the easier way. I received an form message a couple hours later, stating the same thing: Documents are not sufficient. Provide new one, remove tax table or get suspense (which I already did). They don't even tell me what documents I need to give them. Btw, I gave the same documents to Amazon, and they let me collects sale tax normally.
The problem is I can't remove my tax table until I got my account back. Talked to CS, they understand the issue, and tell me that they couldn't remove my tax table either. But "a different team" handle the suspension, and "there is no way to talk to that team". No phone call, no chat, no emails. The only thing I can do is reply to that message, and tell that team that I will remove my tax table, which is basically coming back from the beginning.
This is ridiculous. The another thing is this one is only one of my 3 ebay accounts. Those account a definitely link, all are about 5,6 years old (cause I didn't know about stealth at that time) and I use the same address and everything. The other 2 accounts are fine at the moment.
Questions:
1. What should I do next to, maybe, get my account back?
2. What should I do to make sure the others two won't be banned? Cleared cookies, new users account,
VPN now is too late, isn't it?