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10-02-2019
| Junior Member | | Join Date: Oct 2018
Posts: 11
Thanks: 1
Thanked 1 Time in 1 Post
Activity: 0% Longevity: 31% | | Appeal case on suspended account
hi guys
I have several not received cases which buyers opened after my account was suspended these cases were closed with refund to the buyers, now items are delivered and I call to ebay support to appeal these cases and they told me that any case opened on suspended account will be close with refund to buyer and I can't appeal these cases.
Is it really so or it is against Ebay policy?
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10-02-2019
| | Executive [VIP] | | Join Date: Dec 2009
Posts: 76,074
Thanks: 5,945
Thanked 8,935 Times in 8,226 Posts
Activity: 100% Longevity: 83% | | Re: Appeal case on suspended account
eBay has basically washed their hands because your account is suspended.
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10-03-2019
| | Senior Member | | Join Date: Sep 2010
Posts: 2,340
Thanks: 659
Thanked 444 Times in 346 Posts
Activity: 0% Longevity: 79% | | Re: Appeal case on suspended account
cases were closed before items were delivered? Why did you get suspended?
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10-03-2019
| Executive [VIP] | | Join Date: Jun 2014
Posts: 1,762
Thanks: 212
Thanked 702 Times in 508 Posts
Activity: 0% Longevity: 57% | | Re: Appeal case on suspended account
When your listings are pulled, eBay sends out an alert to your most recent customers. And that may be how the piranhas got wind of dinner.
It's a stimulus package to keep the scammers from going bankrupt. Sponsored by eBay.
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10-04-2019
| | Senior Member | | Join Date: Jul 2018
Posts: 12,205
Thanks: 1,656
Thanked 1,108 Times in 1,044 Posts
Activity: 91% Longevity: 33% | | Re: Appeal case on suspended account
when something like this happens,the only way to salvage the situation is to recall the package,with USPS,you have to file online or go to post office and it will cost you to do so.
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10-04-2019
| | Senior Member | | Join Date: Jul 2018
Posts: 12,205
Thanks: 1,656
Thanked 1,108 Times in 1,044 Posts
Activity: 91% Longevity: 33% | | Re: Appeal case on suspended account
in the future,you can try to ask USPS to stop delivery and return the item back to you,but there is a fee to do so.
try sending them a Paypal money request and USPS tracking history shown it has been delivered,no guarantee it would work
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10-04-2019
| Executive [VIP] | | Join Date: Jun 2014
Posts: 1,762
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Activity: 0% Longevity: 57% | | Re: Appeal case on suspended account Quote:
Originally Posted by agent006140 when something like this happens,the only way to salvage the situation is to recall the package,with USPS,you have to file online or go to post office and it will cost you to do so. | Op says the items have delivered already.
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10-04-2019
| | Senior Member | | Join Date: Sep 2010
Posts: 2,340
Thanks: 659
Thanked 444 Times in 346 Posts
Activity: 0% Longevity: 79% | | Re: Appeal case on suspended account Quote:
Originally Posted by Pandoras_box Op says the items have delivered already. | agent always gives weird advice lol. They usually make sense, but rarely for the what the situation calls for. For FUTURE reference, yeah, the items should be recalled.
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10-04-2019
| | Senior Member | | Join Date: Jul 2018
Posts: 12,205
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Activity: 91% Longevity: 33% | | Re: Appeal case on suspended account Quote:
Originally Posted by Pandoras_box Op says the items have delivered already. | I know it has been delivered,I am saying in the future,keeps this in mind if it is worth spending $13.xx for recall.
IF you wanna play online retailers,you should know these options.
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10-04-2019
| | Senior Member | | Join Date: Jul 2018
Posts: 12,205
Thanks: 1,656
Thanked 1,108 Times in 1,044 Posts
Activity: 91% Longevity: 33% | | Re: Appeal case on suspended account Quote:
Originally Posted by james13v agent always gives weird advice lol. They usually make sense, but rarely for the what the situation calls for. For FUTURE reference, yeah, the items should be recalled. | thats what I said-
in the future,you can try to ask USPS to stop delivery and return the item back to you,but there is a fee to do so.
try sending them a Paypal money request and USPS tracking history shown it has been delivered,no guarantee it would work
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10-04-2019
| | Senior Member | | Join Date: Jul 2018
Posts: 12,205
Thanks: 1,656
Thanked 1,108 Times in 1,044 Posts
Activity: 91% Longevity: 33% | | Re: Appeal case on suspended account
rule number 1,dont get suspended,rule number 2,refer to rule number 1.
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10-04-2019
| | Senior Member | | Join Date: Sep 2010
Posts: 2,340
Thanks: 659
Thanked 444 Times in 346 Posts
Activity: 0% Longevity: 79% | | Re: Appeal case on suspended account Quote:
Originally Posted by agent006140 thats what I said-
in the future,you can try to ask USPS to stop delivery and return the item back to you,but there is a fee to do so.
try sending them a Paypal money request and USPS tracking history shown it has been delivered,no guarantee it would work
---------- | see. That last bit, is the correct advice. The first advice, while good, doesn't really help the OP out of his current situation, which was the point of this particular thread.
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10-04-2019
| | Senior Member | | Join Date: Jul 2018
Posts: 12,205
Thanks: 1,656
Thanked 1,108 Times in 1,044 Posts
Activity: 91% Longevity: 33% | | Re: Appeal case on suspended account
I am so flattered you have time to nickpick my posts,
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10-04-2019
| Senior Member | | Join Date: Jan 2009
Posts: 219
Thanks: 5
Thanked 7 Times in 7 Posts
Activity: 0% Longevity: 88% | | Re: Appeal case on suspended account Quote:
Originally Posted by agent006140 rule number 1,dont get suspended,rule number 2,refer to rule number 1. | hahahahha...
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10-12-2019
| Senior Member | | Join Date: Oct 2018
Posts: 621
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Thanked 154 Times in 119 Posts
Activity: 0% Longevity: 31% | | Re: Appeal case on suspended account
do not pay ebayfees to get the money back. that easy. if they scam you scam them back
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