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Default All ebay accounts suspended and no reason given

Dear all,

I just returned from work to find out that all my accounts have been suspended.

All accounts have received the exactly same email (sent in the same minute)

Quote:
MC122 xxxx: Your eBay Account has been Suspended

Hello xxxxx

We removed your listings and suspended your selling because your account has activity that doesn’t follow our Prohibited and Restricted items policy.

How this affects your account:
·Your account has been suspended and you are no longer able to sell on eBay.
·Do not attempt to register or use other accounts or they will be suspended.
·You are responsible to pay any outstanding invoice on your eBay account.

What is the policy:
·Some items are regulated, illegal, or not allowed to be sold on eBay

Why eBay has this policy:
This policy prevents the sale of items that are illegal, regulated or against eBay policy. Selling these items could expose you to legal risk. Removing them protects you and your buyers from buyer protections claims and financial loss.

More helpful information:
https://www.ebay.com/help/policies/p...-items?id=4207

All active listings on your account have been ended.

eBay
I have not been selling anything illegal and have not received any previous warnings. One of the accounts was even my private one with some folk CD's listed. Some of the accounts have been continuously used for 5+ years.

The only not suspended account is an account which is not registered as a seller account (only used for buying).

After contacting the customer service, Ebay does not want to disclose any reasons for this. They told me I'm not welcome on ebay an that's it.

I understand that there may be no way around it, but does anyone has an idea why this may have happened?

All the best,

ecko
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Default Re: All ebay accounts suspended and no reason given

what do you sell?
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Default Re: All ebay accounts suspended and no reason given

Various things, which is why I have separate accounts.

Private account: just personal stuff, dvds, clothes, cds etc
All others: reprints of historic posters (with expired copyright).

If ebay would had assumed that are issues with the copyright, wouldn't they had stated this? Wouldn't I have received a warning first?

The customer services also refuses to tell me a reason at all, although the email states "illegal items".
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Default Re: All ebay accounts suspended and no reason given

My guess is multiple trademark policy violation OR You're linked to a previously suspended account.
Besides eBay, only you would know for sure. So tell us...
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Default Re: All ebay accounts suspended and no reason given

Definitely a multiple trademark violation. Any one of your items could be coming across as counterfeit to the brand.

Start again via stealth.

I know it's a disgusting feeling being suspended but there is no way they will allow you back on.
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Default Re: All ebay accounts suspended and no reason given

Quote:
Originally Posted by james_112233 View Post
Definitely a multiple trademark violation. Any one of your items could be coming across as counterfeit to the brand.

Start again via stealth.

I know it's a disgusting feeling being suspended but there is no way they will allow you back on.
I realised this myself.

Concerning there is no branding issue, rather they have linked me to a previously suspended account (maybe 10+ years ago). No idea why happened now, but there we go.
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Default Re: All ebay accounts suspended and no reason given

they dont want to tell you so you can find a way to go around it
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Default Re: All ebay accounts suspended and no reason given

What I learned with eBay over the years is to take what they tell you with a grain of salt, especially when you get your listings removed like this.

I had a few stealths in a similar situation and the reason they gave in the email is not even close to the "real" reasons they removed my listings. I had to figure this out the hard way by countless hours of trial and error.
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Default Re: All ebay accounts suspended and no reason given

Quote:
Originally Posted by nickopedia View Post
What I learned with eBay over the years is to take what they tell you with a grain of salt, especially when you get your listings removed like this.

I had a few stealths in a similar situation and the reason they gave in the email is not even close to the "real" reasons they removed my listings. I had to figure this out the hard way by countless hours of trial and error.
It will have to be the same for me. I was just surprised that they don't even complain about specific listings, but instead just generalise for the whole set of accounts. They must have changed something in their algorithm and booom my accounts were suspicious.
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