MC011 limitation - weird message (help!)

[omg]

I got an MC011 limitation on my eBay but the message I got from them is weird.



"
..........

To appeal this restriction, you'll need to:
Activity on your account didn’t follow our policy. More specific details are provided below.

Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction

............

"



That's exactly what it says, I didn't cut anything out. They gave me no requirements to do in order to appeal the MC011. Has anyone had this before? Can someone help and suggest me what to do? Worked really hard on this eBay account all 100% positive feedback. I'm not a dropshipper too.

[kirkie2]

Ring them, I range one recently and got it reinstated, was very easy.

[omg]

Originally Posted by kirkie2

Ring them, I range one recently and got it reinstated, was very easy.

really? can you elaborate on how the conversation went? what they told you and what you told them?

it will help me and people seeing this in the future

[kirkie2]

Originally Posted by omg

really? can you elaborate on how the conversation went? what they told you and what you told them?

it will help me and people seeing this in the future

Have all the account information in front of you.

They asked about the items I sell, where they are kept, and told me to add more keywords to my listings to get more exposure.

This is a new a account 8 weeks old 2 sales, 30+ listings

[omg]

Originally Posted by kirkie2

Have all the account information in front of you.

They asked about the items I sell, where they are kept, and told me to add more keywords to my listings to get more exposure.

This is a new a account 8 weeks old 2 sales, 30+ listings

oh, I had over 100+ transactions. You got the MC011 limitation?

[afincho]

This is a soft limitation. Just call them and verify ownership.

[newstart123]

Originally Posted by omg

I got an MC011 limitation on my eBay but the message I got from them is weird.



"
..........

To appeal this restriction, you'll need to:
Activity on your account didn’t follow our policy. More specific details are provided below.

Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction

............

"



That's exactly what it says, I didn't cut anything out. They gave me no requirements to do in order to appeal the MC011. Has anyone had this before? Can someone help and suggest me what to do? Worked really hard on this eBay account all 100% positive feedback. I'm not a dropshipper too.

just call them or replay to this message and tell that you want to appeal

[burbur]

they will ask for id proof of address and invoices. mc011 is not soft limiation

[omg]

[UPDATE] i called eBay but the regular customer support can't reinstate account with MC011 support, it's only the back end staff, and they communicate via email only i've been told.

I replied to the email but still no response

[stealthbro]

keep us updated bro... i have mc011 like 30 total haha

[nik_us]

Originally Posted by kirkie2

Ring them, I range one recently and got it reinstated, was very easy.

Can you elaborate? I have got this MC011, provided all docuemnts and later the mail comes saying that the account is threat to eBay and you are no longer allowed to use eBay.

[nik_us]

Originally Posted by burbur

they will ask for id proof of address and invoices. mc011 is not soft limiation

Really, I think this is a very major limitation and a lot of my account were shut after good sales. Please advise if you have any idea on how to go around this and I can try. Thanks.

[stealthbro]

recently as well?

[rsot]

Originally Posted by nik_us

Really, I think this is a very major limitation and a lot of my account were shut after good sales. Please advise if you have any idea on how to go around this and I can try. Thanks.

Welcome to the forum - all the best as you master stealth

YouTube

YouTube

[burbur]

Originally Posted by nik_us

Really, I think this is a very major limitation and a lot of my account were shut after good sales. Please advise if you have any idea on how to go around this and I can try. Thanks.

do not pay fees and create next account