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-   -   eBay account suspended and reinstated twice in couple days (https://www.aspkin.com/forums/ebay-suspensions/138753-ebay-account-suspended-reinstated-twice-couple-days.html)

Eth 09-04-2020 09:21 PM

eBay account suspended and reinstated twice in couple days
 
My eBay account was registered in January of 2019 with legal name, phone number, house information and everything. I stopped selling on eBay in August of 2019 due to my PayPal account got suspended. And I was told by eBay that I can come back selling after I get invited to managed payment.

I registered my managed payment in July 2020 and active 3 days ago. I have 30 listing remained active over 1 year on eBay (My PayPal was banned so I cant take payments, but eBay account was ok). I updated the listing with new products, and the account was still ok, but after I list 3 new listing, my account was suspended less in 30 minteus.

I called eBay, they just tell me that is just because my eBay account wasn't used for so long and the system trigger the suspension, and they reinstated immediately.

2 days later I went back eBay and listed 5 new products and I got banned again within less than 30 minutes. Then I made 3 calls to different eBay representative, here are the result:

1st call: Representative did some research on why my account was suspended within such short period of time and told me that I'm permanently suspended this time.

2nd call: I immediately made another phone call and was able to get hold of different representative. She asked what I’m planning to sell on eBay and where I get my supplies. She was going to ask me to do public verification also confirmed that I have already verified my public record back in January of 2019 when I initially registered the account. She told me she can reinstate my account, I asked her do you know why my account was suspended 2 times in 2 days? She told me she is going to dig little deeper for me, and came back told me she misinformed me and can’t reinstate my account anymore.

3rd call: Last call I made to suspension team I was requested to do a new public record verification. And I have passed the verification also got my account reinstated.

Now I’m just too scared to list anything on eBay with this reinstated account…
I was planing to just be a buyer on eBay for a while to see how thing goes. Maybe I can close my account and hope I can register new account in the future with no bad record?

Also associated with my legal name, phone number and address I still have another eBay account that is still waiting on managed payment to be active in late September. Any suggestions for me? Thanks!

jal1995 09-07-2020 07:27 AM

Re: eBay account suspended and reinstated twice in couple days
 
Interesting !
cause they always said it s hard to overturn the second suspension..
Can you please tell me which phone number you used to contact eBay
Thank you

rsot 09-07-2020 08:41 AM

Re: eBay account suspended and reinstated twice in couple days
 
Shows the effort needed for a good representative to be found - props :thumb:

SaiJin 09-07-2020 11:04 AM

Re: eBay account suspended and reinstated twice in couple days
 
Do you know the actual reason os suspension?

Is it just selling risky items ?

Eth 09-07-2020 01:39 PM

Re: eBay account suspended and reinstated twice in couple days
 
Quote:

Originally Posted by jal1995 (Post 1113778)
Interesting !
cause they always said it s hard to overturn the second suspension..
Can you please tell me which phone number you used to contact eBay
Thank you

Hi, I used the phone number that's is In the app to call them

Eth 09-07-2020 01:40 PM

Re: eBay account suspended and reinstated twice in couple days
 
Quote:

Originally Posted by SaiJin (Post 1113804)
Do you know the actual reason os suspension?

Is it just selling risky items ?

Yes, I believe so. I listed a few new items that is in the $50~100 range and got suspended

jal1995 09-07-2020 02:58 PM

Re: eBay account suspended and reinstated twice in couple days
 
Quote:

Originally Posted by Eth (Post 1113821)
Hi, I used the phone number that's is In the app to call them

the ebay app ? you didn t use skype?


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