Alright, brand new to the forums and I see there are a lot of overall threads covering suspensions.
However, I'm not a seller and not trying to circumvent any policies or bypass a suspension on another account or anything. I'm just a basic eBay user.
I tried to log in to my ancient, existing (I thought) eBay account. It said it did not recognize either the email address or user name. I figured it had been so long since I used it, maybe they closed it or something. There was no option to look up a forgotten user name or password. No option to recover this account at all, as they said it didn't exist. I had never been suspended or anything either, it's just been a very long time since I used it.
So, naturally, I created a new account since apparently my old one no longer exists. I used a new email address because I'm moving all of my accounts everywhere to this new email address, as it's more secure than my old one.
After creating my account, I logged in and went to purchase the item I wanted and to check out with PayPal. At that point I got an error message saying I was being prevented from purchasing for trying to purchase too many items. I was only trying to purchase one item, some protein shakes. On a brand new account.
Shortly after that I received an email saying my account has been permanently suspended for violation of policies.
WTH?? How could I have violated their policy for trying to make a single purchase with a legit PayPal account?
How do I correct this? I'm not even trying to do all the things I see a bunch of people here doing, not trying to sell, just want to be able to buy some things on eBay instead of Amazon. That's literally it.
As an FYI, I do use a
VPN all the time as a matter of course, though I'm not sure how that could have affected it.
That's it. Why is eBay doing this? And where is my old account that I know I have the correct login info for? And why have I been permanently suspended for creating a new account and trying to make one purchase when they said my old one didn't exist?
Really confused here.
Help?