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-   -   I suddenly received eBay’s MC011 email, which restricted my account. Can a friend sol (https://www.aspkin.com/forums/ebay-suspensions/142623-i-suddenly-received-ebay-s-mc011-email-restricted-my-account-can-friend-sol.html)

7895931 03-23-2021 01:02 AM

I suddenly received eBay’s MC011 email, which restricted my account. Can a friend sol
 
Hello
We restricted your account because we noticed activity that we believe is a risk to our community.

This restriction means the following:
- Your selling privileges are temporarily restricted. You won’t be able to create new listings or revise any listings that are live on our site. You also can’t register a new account at this time.
- If you are a seller participating in managed payments, we are withholding your future payouts. You’ll start getting paid again after you resolve your restriction and your account is reinstated.
- Some of your listings may have been removed. You’ll find details of any listings we removed below.
- All fees paid or payable for listings that are ended and/or hidden from search will not be refunded or otherwise credited to your account.

To help us remove the restriction on your account, you’ll need to:
-- Resolve issues with the following suspended/restricted account:



We determined that your current account is associated with this suspended/ restricted account. Your restriction will continue until the issues related to the account above have been resolved. Under the eBay User Agreement, you may not use eBay if there are unresolved issues with your account.

Also, the eBay Privacy Notice states we can provide further details and respond to an appeal request only from the above account's registered email address. Review the Privacy Notice here:
http://pages.ebay.co.uk/help/policie...cy-policy.html -- Submit all of the following information using the below document upload link:
https://ocsnext.ebay.co.uk/ocs/mudcw...ame=UKMerchApp
- Documentation that shows that you purchased the item(s) recently listed for sale on eBay. This can include either supplier invoices or receipts. Unfortunately, we're unable to accept photos of the items to fulfill this requirement.

-- Important --
- Make sure that your name and username appear on each document that you submit. If this information isn't included, it can't be processed.
- Be sure your submitted documents are current, valid, and legible.

Or you can fax documents to:
eBay.

rsot 03-27-2021 05:20 AM

Re: I suddenly received eBay’s MC011 email, which restricted my account. Can a friend
 
Best of luck with supplying what is needed


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