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-   -   Abusive buyer policy (https://www.aspkin.com/forums/ebay-suspensions/144929-abusive-buyer-policy.html)

kol9sik 08-18-2021 02:13 PM

Abusive buyer policy
 
Hi
Faced a problem
Have one ebay account made month ago. Honest account and PP
Bought one item. It wasn't deliverd
Wanted to open a eBay case and after open got Abusive buyer policy

Then my PP got limited

Is there any option to fix this? item wasn't delivered. Support replies sorry BB

Themav 08-18-2021 03:08 PM

Re: Abusive buyer policy
 
Only option is if purchase via PayPal was funded with a credit card then you can do a chargeback

SaiJin 08-18-2021 03:19 PM

Re: Abusive buyer policy
 
Quote:

Originally Posted by kol9sik (Post 1166798)
Hi
Faced a problem
Have one ebay account made month ago. Honest account and PP
Bought one item. It wasn't deliverd
Wanted to open a eBay case and after open got Abusive buyer policy

Then my PP got limited

Is there any option to fix this? item wasn't delivered. Support replies sorry BB

I never heard of anything like this ever happening.

You sure you only opened 1 non receipt case?

slokor 08-18-2021 08:59 PM

Re: Abusive buyer policy
 
I agree. Sounds very strange.
You sure there isnt more to this than we're being told...?

rsot 08-19-2021 04:55 AM

Re: Abusive buyer policy
 
Feels like a lot more backstory missing

Xilla 08-19-2021 06:34 AM

Re: Abusive buyer policy
 
Quote:

Originally Posted by kol9sik (Post 1166798)
Hi
Faced a problem
Have one ebay account made month ago. Honest account and PP
Bought one item. It wasn't deliverd
Wanted to open a eBay case and after open got Abusive buyer policy

Then my PP got limited

Is there any option to fix this? item wasn't delivered. Support replies sorry BB

Quite an unusual situation. Can you tell us more? Step by step.

kol9sik 08-19-2021 06:35 AM

Re: Abusive buyer policy
 
One case ever
First case as undelivery
NOthing to tell. I wrote them ready to pass any verifications, ready to have a video call, anything
Asked them to call me because i cant.
"sorry nothing we can do"

No other cases. Have only one and first purchase

agent006140 08-19-2021 07:22 AM

Re: Abusive buyer policy
 
both Paypal and EBAY accounts suspended?

kol9sik 08-19-2021 10:00 AM

Re: Abusive buyer policy
 
Quote:

Originally Posted by agent006140 (Post 1166886)
both Paypal and EBAY accounts suspended?

yes. this is a problem. bank chargback is pretty difficult . thank is why looking for way to unlock or pp or ebay


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