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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 10-20-2021
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Default Payouts on hold

Your payouts have been temporarily placed on hold while we review some details. Please allow up to 5 days for this review to take place.

You'll be notified if we need further information. If there are no further concerns, your payouts will be unblocked.

This temporary block will not impact your regular operations (listings/selling).

Thanks,
eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.



I GOT THIS MESSAGE AS SOON AS PAYMENT WENT TO MY AVAILABLE FOR PAYOUTS ...... REAL NAME REAL SSN REAL DOB.. ANY IDEA WHY I GOT THIS MESSAGE??? .... ALSO I DIDNT CONFIRM BANK DETAILS AS OF YET IDK IF THATS THE ISSUE
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  #2  
Old 10-20-2021
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Default Re: Payouts on hold

I got this on one of my accounts. Just like you, I had not confirmed my bank at the time, and I believe it also coincided with a velocity spike in sales. Took 5 days for them to lift it. Stressful, but from my research this issue tended to resolve itself for most sellers.. assuming you are not selling shady products

If I were you Id, 1) confirm bank immediately, 2) stop selling for the time being, 3) hound them everyday to lift it, even though they prob won't until day 5
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  #3  
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Default Re: Payouts on hold

Confirming your bank account is an important part of the identity check adyen performs on each person that signs up.
Confirm it now and this should be your last hold.
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  #4  
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Default Re: Payouts on hold

Quote:
Originally Posted by kirkland View Post
I got this on one of my accounts. Just like you, I had not confirmed my bank at the time, and I believe it also coincided with a velocity spike in sales. Took 5 days for them to lift it. Stressful, but from my research this issue tended to resolve itself for most sellers.. assuming you are not selling shady products

If I were you Id, 1) confirm bank immediately, 2) stop selling for the time being, 3) hound them everyday to lift it, even though they prob won't until day 5


I really think I got this message because I didn't confirm my bank account so I just did hopefully it clears...... my other accounts when I get a performance review message for 5 days that's when I get hit with the MCO11
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  #5  
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Default Re: Payouts on hold

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Originally Posted by Steveo036940 View Post
Confirming your bank account is an important part of the identity check adyen performs on each person that signs up.
Confirm it now and this should be your last hold.

I hope and I'm thinking I got this is because I didn't add my bank details
but ssn and dob I added lastnight and tonight when the payment went to available that's when I got hit with the message so maybe there still confirming my identity
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Default Re: Payouts on hold

Havent ever had this happen. My manage payments has been active over 4 months with average 15k-30k per month. I'm sure its because of confirming bank account. I did that as soon as I could.
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  #7  
Old 10-21-2021
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Default Re: Payouts on hold

Quote:
Originally Posted by solefoodbk View Post
Havent ever had this happen. My manage payments has been active over 4 months with average 15k-30k per month. I'm sure its because of confirming bank account. I did that as soon as I could.
And you entered the bank account under your real info on stealth eb right?
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Old 10-24-2021
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Default Re: Payouts on hold

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Originally Posted by rsot View Post
And you entered the bank account under your real info on stealth eb right?
Business checking so its my business name.
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  #9  
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Default Re: Payouts on hold

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Originally Posted by solefoodbk View Post
Business checking so its my business name.
Right on - I follow
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  #10  
Old 10-24-2021
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Default Re: Payouts on hold

Love how they tell you to continue selling while holding your funds. Does anybody actually fall for that?
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  #11  
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Default Re: Payouts on hold

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Originally Posted by slokor View Post
Love how they tell you to continue selling while holding your funds. Does anybody actually fall for that?
from experience do you know the outcome of this situation
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Default Re: Payouts on hold

it is like paypal , the more money is frozen on the balance , the less likely it is you will be reinstated. so you need to stop selling until the situation is clarified
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Default Re: Payouts on hold

Quote:
Originally Posted by murdered_by_ebay View Post
it is like paypal , the more money is frozen on the balance , the less likely it is you will be reinstated. so you need to stop selling until the situation is clarified
this isn't a good mindset. always tell yourself any problem can be fixed because they CAN.
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Default Re: Payouts on hold

After 5 days they unblock it automatically.
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  #15  
Old 10-24-2021
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Default Re: Payouts on hold

From what I know it is a standard thing and in most cases the freeze is removed.
There are no certainties with ebay though so do NOT sell while this block is on.
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